Unit4

Information Technology And Services

ServiceNowPracticeLead

€58–69k Granada, Andalusia, Spain FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“ServiceNow Practice Lead at Unit4. Skills: ServiceNow architecture, ServiceNow development, Team leadership. Serve as lead architect. Oversee platform configuration”

Industry & Context.

Information Technology And Services
Eligibility Requirements

Security clearance, Background checks

What They're Looking For.

Must Have

ServiceNow architect or team leader experience, ServiceNow ITSM, CSM, HRSD development, ServiceNow platform configuration, ServiceNow platform administration, ITIL best practices understanding, ITSM process understanding, HR process understanding, Leadership skills, Experience managing technical teams, Good English level

Nice to Have

ServiceNow NowAssist AI knowledge, ServiceNow Administrator certification, ServiceNow Developer certification, ServiceNow Implementation Specialist certification

What You'll Do.

Serve as lead architect

Oversee platform configuration

Oversee platform implementation

Oversee platform maintenance

Lead team development

Enhance ServiceNow platform

Collaborate with stakeholders

Identify business needs

Align platform with needs

Develop best practices

Implement best practices

Ensure seamless integration

Oversee platform administration

Oversee daily operations

Ensure platform reliability

Ensure platform security

Ensure platform performance

Oversee license management

Manage vendor relationships

Ensure optimal service delivery

How You'll Work.

Team & Collaboration

With stakeholders; With ServiceNow vendors; With third-party vendors

Communication Scope

Excellent communication

Full Job Description

Meet [Unit4](https://www.unit4.com/). With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations. With our innovative, self-driving, adaptive and intuitive software, our customers can spend more time on meaningful high-value work. At the heart of what we do lies a simple yet profound purpose: Improve how people work by focusing on what truly matters. — A powerful statement that enables different priorities for different people. We’re shaping how work should feel, and we empower our people by providing them with the right tools to achieve the autonomy they need - it's what makes us unique. We are seeking a ServiceNow Practice Lead to serve as the architect and leader of our ServiceNow platform. In this role, you will be responsible for the strategic development, implementation, and management of the ServiceNow platform across the organization. You will lead a team dedicated to optimizing ServiceNow to support business processes, working closely with various stakeholders to ensure the platform meets current and future needs. ## Qualifications Key Responsibilities: * Serve as the lead architect for the ServiceNow platform, overseeing its configuration, implementation, and maintenance. * Lead a team responsible for the development and enhancement of the ServiceNow platform to meet business objectives. * Collaborate with stakeholders to identify business needs and ensure alignment with ServiceNow capabilities. * Develop and implement best practices for ServiceNow governance, security, and optimization. * Ensure seamless integration of ServiceNow with other enterprise applications and systems. * Oversee the administration and daily operations of the ServiceNow platform, ensuring its reliability, security, and performance. * Oversee license management, ensuring the organization remains compliant with ServiceNow licensing agreements. * Manage rela

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