Vanguard
ServiceNowPlatformEngineerforCMDB
Neural analysis suggests this role is
optimal for Senior candidates.
“ServiceNow Platform Engineer for CMDB at Vanguard. Skills: ServiceNow Platform, CMDB Engineering, Platform Reliability. Design CMDB functionality. Engineer CMDB functionality”
What You'll Achieve.
Accelerates delivery of ServiceNow capabilities; Accelerates delivery of CMDB capabilities; Eliminates platform bottlenecks; Reduces accumulated technical debt; Improves platform reliability; Improves platform scalability; Improves client experience; Enables secure adoption of AI features; Enables scalable adoption of AI features
Industry & Context.
Root cause analysis
No visa sponsorship
What They're Looking For.
Must Have
Five years related work experience, Three years service assets and configuration management experience, Undergraduate degree or equivalent training/experience, Deep, hands-on experience engineering solutions on ServiceNow platform, CMDB expertise, Proven ability to design and support scalable, enterprise-grade platform solutions, Experience supporting ServiceNow implementations, upgrades, and new feature adoption
Nice to Have
Graduate degree preferred, Experience with AI-driven features within ServiceNow, Experience with automation within ServiceNow, Experience with integrations within ServiceNow, Experience with performance optimization within ServiceNow, Background supporting CMDB-related initiatives, Discovery experience, Data quality experience, Platform scalability experience
What You'll Do.
Design CMDB functionality
Engineer CMDB functionality
Configure CMDB functionality
Support CMDB functionality
Support advanced ServiceNow capabilities
Support Now Assist features
Support AI-driven features
Ensure CMDB-related services remain stable
Ensure CMDB-related services remain secure
Ensure CMDB-related services remain resilient
Ensure CMDB-related services remain scalable
Provide engineering coverage
Reduce cycle time for enhancements
Reduce cycle time for fixes
Reduce cycle time for upgrades
Reduce cycle time for client requests
Identify technical debt
Reduce technical debt
Support operational excellence
Partner with CMDB governance
Partner with CMDB operations
Partner with CMDB platform teams
Partner with CMDB client teams
Translate requirements into implementations
Act as engineering advisor
Advise on design decisions
Advise on roadmap planning
Enable adoption of new ServiceNow capabilities
How You'll Work.
Team & Collaboration
CMDB governance; CMDB operations; CMDB platform teams; CMDB client teams; Cross-functional teams
Process & Methodology
Roadmap planning
Full Job Description
**Core Responsibilities** **ServiceNow Platform & CMDB Engineering ** * Design, engineer, configure, and support CMDB functionality within an increasingly complex ServiceNow platform landscape. * Build CMDB solutions aligned with ServiceNow best practices, performance standards, and long-term platform roadmaps. * Support the implementation, optimization, and adoption of advanced ServiceNow capabilities, including Now Assist and AI-driven features. * Ensure CMDB-related services remain stable, secure, resilient, and scalable as adoption and dependency continue to grow. **Platform Reliability, Performance & Delivery ** * Provide dedicated engineering coverage where broader ServiceNow platform teams are capacity constrained. * Accelerate delivery by reducing cycle time for enhancements, fixes, upgrades, and client requests impacting CMDB-dependent workflows. * Identify and reduce technical debt to improve maintainability, reliability, and future extensibility of the platform. * Support ongoing operational excellence for CMDB-related services. **Cross-Team Partnership & Enablement ** * Partner closely with CMDB governance, operations, platform, and client teams to translate requirements into durable, enterprise-grade technical implementations. * Act as a trusted engineering advisor for CMDB-related design decisions, trade-offs, and roadmap planning. * Enable safe and scalable adoption of new ServiceNow capabilities across the organization. **Why This Role Matters** * Accelerates delivery of ServiceNow and CMDB capabilities. * Eliminates platform bottlenecks and reduces accumulated technical debt. * Improves platform reliability, scalability, and overall client experience. * Enables secure and scalable adoption of AI-powered ServiceNow features. **Qualifications** * Minimum of five years related work experience. Three years of service assets and configuration management experience. * Undergraduate degree in a related field or the equivalent combination of training and ex
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