ServiceNowPlatformAdministrator

## _**Job Description:**_ Job Title ServiceNow Platform Administrator Location Birmingham Corporate Title Associate You will join Deutsche Bank as a ServiceNow Platform Administrator, working with a collaborative and global PlatformNow team to support a mission-critical ServiceNow platform used across the organisation. In this role, you will be part of a team that maintains platform stability, availability, and service quality, while supporting teams and stakeholders to resolve issues. You will connect closely with engineering, operations, and business teams to enhance and support reliable service delivery in a regulated environment. This is a role where you can contribute meaningfully, share ideas, and support the strategic vision, while being part of a supportive and inclusive team. **What we’ll offer you** A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre. You can expect: * Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them * Competitive salary and non-contributory pension * 30 days’ holiday plus bank holidays, with the option to purchase additional days * Life Assurance and Private Healthcare for you and your family * A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits * The opportunity to support a wide ranging CSR programme + 2 days’ volunteering leave per year Your key responsibilities * Perform day-to-day administration of the ServiceNow platform including instance management, access control, and instance health monitoring * Maintain platform configurations, including workflows, forms, UI policies, and busines