Cinemark
ServiceNowDeveloper
“ServiceNow Developer at Cinemark. Skills: ServiceNow Platform, ServiceNow scripting, ServiceNow integrations, AI and automation within ServiceNow. managing technology supporting the theater environment. implementing new modules and integrations within the ServiceNow Platform”
What You'll Achieve.
deliver solutions aligned with organizational goals; streamline processes and improve user experience; automate routine tasks and enhance user experience; drive efficiency and innovation; ensure platform stability and enhanced functionality
Industry & Context.
problem-solving and troubleshooting skills
Travel as needed, Be available to assist in emergencies, Must be eligible to work in the US or no sponsorship provided
What They're Looking For.
Must Have
Experience in ServiceNow (Developer, Consultant, or Administrator roles), Knowledge of ITSM processes (Incident, Problem, Change, Knowledge Management), Familiarity with multiple ServiceNow modules, Expertise in ServiceNow scripting (Business Rules, Script Includes, UI Actions, etc.), Experience developing ServiceNow integrations (REST, SOAP, Web Services), Understanding of ITIL best practices, Experience with Agile methodologies, 3+ years of experience in software implementation projects, Experience in software proficiency in various development environments, data structures, and systems, problem-solving and troubleshooting skills, Excellent communication and interpersonal skills, Must be eligible to work in the US or no sponsorship provided, Experience developing and deploying ServiceNow AI/ML solutions (Predictive Intelligence, Virtual Agent, GenAI, AI Search), Proficiency in ServiceNow scripting (JavaScript, GlideScript) and automation tools, Familiarity with AI agent development, including skill configuration, orchestration, and workflow automation, Understanding of data modeling, machine learning concepts, and natural language processing as applied to ServiceNow, Experience integrating external AI/ML models, APIs, and automation platforms with ServiceNow, Knowledge of ServiceNow’s Agentic AI, GenAI, and Now Assist features for advanced automation and decision intelligence, Familiarity with automated testing, quality assurance, and performance optimization for AI-driven workflows
Nice to Have
ServiceNow certifications in AI/ML, Implementation Specialist, or Technical Consultant
What You'll Do.
managing technology supporting the theater environment
implementing new modules and integrations within the ServiceNow Platform
customizing module functions through UI Actions
and REST/SOAP integrations
coding and configuring platform features
leveraging AI and automation to drive efficiency and innovation
Participate in the full ServiceNow implementation lifecycle
including requirement gathering
Develop integrations between ServiceNow and other enterprise systems using REST
and other relevant technologies
and automation to streamline processes and improve user experience
Design and implement intelligent workflows using ServiceNow’s Predictive Intelligence
and GenAI features to automate routine tasks and enhance user experience
Develop and integrate AI-powered digital agents (chatbots
virtual agents) for automated ticket triage
and knowledge management
Leverage ServiceNow AI Agent Studio to build
and deploy agentic AI solutions that can reason
and act on business processes
Provide post-implementation support
and maintenance of the ServiceNow platform
Create and maintain documentation for processes
and follow best practices and ITIL frameworks
and new releases to ensure platform stability and enhanced functionality
Provide training and support to end users and junior team members as needed
Be available to assist in emergencies
How You'll Work.
Team & Collaboration
Work directly with business stakeholders, technology teams, and ServiceNow professionals to deliver solutions aligned with organizational goals; Collaborate with stakeholders to identify opportunities for AI-driven process improvements and translate business requirements into scalable automation solutions; Collaborate with Technology teams, business stakeholders, and other ServiceNow professionals to align solutions with organizational needs
Communication Scope
Excellent communication and interpersonal skills
Process & Methodology
full ServiceNow implementation lifecycle, requirement gathering, solution design, configuration, testing, deployment, software implementation projects
Applying for this ServiceNow Developer role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Cinemark?
Real rants from real employees. Read before you apply.