Kyndryl
ServiceNowCatalogSME
“ServiceNow Catalog SME at Kyndryl. Skills: data analysis, business intelligence, data visualization, storytelling. unlock the power of data to drive strategic decisions and shape the future of our business. harness expertise in basic statistics, business fundamentals, and communication to uncover valuable insights”
What You'll Achieve.
drive strategic decisions; shape the future of our business; uncover valuable insights; transform raw data into rigorous visualizations and compelling stories; revolutionize customers' understanding of their own landscapes; draw compelling conclusions; develop data-driven insights that will directly impact their decision-making processes; translate complex business problems into innovative solutions; ensure data is primed for analysis, business intelligence, and insightful visualizations; ensure the data is in its finest form, ready to deliver actionable insights; align data analysis efforts seamlessly with overarching goals; transform data into meaningful narratives that drive real-world impact; drive innovation; making a difference; shape the future of data-driven decision making; create a future filled with limitless possibilities; shape what's next
Industry & Context.
Excellent problem-solving, analytical, and critical-thinking skills; critical thinking; determine root causes of defects and variation
What They're Looking For.
Must Have
Excellent problem-solving, analytical, and critical-thinking skills, Communication and presentation skills, with the ability to convey complex data insights to both technical and non-technical audiences, Ability to manage multiple projects simultaneously, while maintaining a high level of attention to detail
Nice to Have
Degree in a quantitative discipline, such as industrial engineering, finance, or economics, Knowledge of data analysis tools and programming languages (e. g. Looker, Power BI, QuickSight, BigQuery, Azure Synapse, Python, R, or SQL), Professional certification, e. g. , ASQ Six Sigma, Cloud platform certification, e. g. , AWS Certified Data Analytics – Specialty, Google Cloud Looker Business Analyst, or Microsoft Certified: Power BI Data Analyst Associate
What You'll Do.
unlock the power of data to drive strategic decisions and shape the future of our business
harness expertise in basic statistics
business fundamentals
and communication to uncover valuable insights
transform raw data into rigorous visualizations and compelling stories
dive deep into vast IT datasets
unraveling the mysteries hidden within
discover trends and patterns that will revolutionize customers' understanding of their own landscapes
draw compelling conclusions and develop data-driven insights that will directly impact their decision-making processes
utilize domain expertise
and consulting skills to unravel complex business problems and translate them into innovative solutions
and prepare data – ensuring it is primed for analysis
business intelligence
and insightful visualizations
ensure the data is in its finest form
ready to deliver actionable insights
understand the business objectives and success criteria of each project
align data analysis efforts seamlessly with overarching goals
transform data into meaningful narratives that drive real-world impact
delve deep to determine root causes of defects and variation
gain a comprehensive understanding of the data and its specific purpose
How You'll Work.
Team & Collaboration
work closely with our customers as part of a top-notch team; collaborate closely with cross-functional teams, pooling together collective expertise
Communication Scope
Communication and presentation skills, with the ability to convey complex data insights to both technical and non-technical audiences; communicate and empathize with stakeholders
Process & Methodology
project scoping
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