ServiceNowBusinessAnalyst

**_Job Family_ :** SAAS/PAAS/Cloud Consulting ** _Travel Required_ :** Up to 10% **_Clearance Required_ :** Active Public Trust ** _What You Will Do_ :** * Leading ServiceNow workstreams, including interacting with clients and users to identify and translate functional requirements * Collaborating with ServiceNow development teams to design, develop, implement, and administer ServiceNow applications. * Translating complex business requirements into technical designs and solutions using ServiceNow. * Supporting ServiceNow projects by interacting with stakeholders to capture current state processes and pain points, and design future state processes. * Maintaining frequent engagement with users and stakeholders throughout all phases of the overall project and development efforts. * Collaborating closely with technical teams in their efforts to develop, configure, and enhance ServiceNow applications. * Staying current with ServiceNow products, features, and industry trends to drive innovation. * Conducting technical assessments and providing recommendations for improving existing ServiceNow implementations. * Building functional work products such as, but not limited to, process maps, design documents, and communications. * Supporting functional product testing and training activities. * Creating technical and functional documentation for ServiceNow solutions. **_What You Will Need_ :** * Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred. * A Minimum of FOUR (4) years of ServiceNow or similar technology implementation experience * Bachelor's Degree (Computer Science, Information Technology or Business is preferred) * Agile, SCRUM, or SAFe certifications are preferred * Experience with Software Development Lifecycle methodologies, deliverables, and controls * Knowledge of ServiceNow