Uniphar
pharma
ServiceNowArchitect
Neural analysis suggests this role is
optimal for Senior candidates.
“ServiceNow Architect at Uniphar. Skills: ServiceNow Architecture, ITSM, Platform Governance, Integration. Define and maintain the overall architecture of the ServiceNow platform. Lead the design and implementation of core ITSM modules (Incident, Problem, Change, Request, CMDB)”
Industry & Context.
What They're Looking For.
Must Have
Proven experience as a ServiceNow Architect in enterprise environments, Deep understanding of ServiceNow platform capabilities and limitations, experience with ITSM processes and ServiceNow modules, Expertise in ServiceNow reporting tools including Performance Analytics, Scheduled Reports, and Dashboards, Experience with scripting (JavaScript, Glide), Flow Designer, and IntegrationHub, Familiarity with ServiceNow data models, CMDB design, and service mapping, Excellent communication and stakeholder management skills
Nice to Have
ServiceNow Certified System Administrator, Certified Application Developer, ServiceNow Certified Technical Architect
What You'll Do.
Define and maintain the overall architecture of the ServiceNow platform
Lead the design and implementation of core ITSM modules (Incident
Architect and oversee the development of a comprehensive reporting and analytics framework using Performance Analytics
Ensure platform governance
and performance best practices are followed
Design and oversee integrations with third-party systems
Develop a roadmap for future module adoption
Conduct architectural reviews
Stay current with ServiceNow releases and recommend adoption strategies
How You'll Work.
Team & Collaboration
Collaborate with stakeholders to gather requirements and translate them into scalable solutions; Provide technical leadership and mentorship to ServiceNow developers and administrators; Ensure alignment with enterprise IT strategy
Communication Scope
Excellent communication and stakeholder management skills
Full Job Description
## ServiceNow Architect **Permanent Full Time Role** **Can be based in either Ireland or UK** ## Key Responsibilities: * Define and maintain the overall architecture of the ServiceNow platform. * Lead the design and implementation of core ITSM modules (Incident, Problem, Change, Request, CMDB). * Architect and oversee the development of a comprehensive reporting and analytics framework using Performance Analytics, Reporting, and Dashboards. * Collaborate with stakeholders to gather requirements and translate them into scalable solutions. * Ensure platform governance, security, and performance best practices are followed. * Design and oversee integrations with third-party systems (e.g., monitoring tools, HR, finance). * Develop a roadmap for future module adoption (ITOM, ITBM, HRSD, CSM, etc.). * Provide technical leadership and mentorship to ServiceNow developers and administrators. * Conduct architectural reviews and ensure alignment with enterprise IT strategy. * Stay current with ServiceNow releases and recommend adoption strategies. ## ## Required Skills & Experience: * Proven experience as a ServiceNow Architect in enterprise environments. * Deep understanding of ServiceNow platform capabilities and limitations. * Strong experience with ITSM processes and ServiceNow modules. * Expertise in ServiceNow reporting tools including Performance Analytics, Scheduled Reports, and Dashboards: * Experience with scripting (JavaScript, Glide), Flow Designer, and IntegrationHub. * Familiarity with ServiceNow data models, CMDB design, and service mapping. * Excellent communication and stakeholder management skills. * ServiceNow Certified System Administrator and Certified Application Developer (preferred). \- ServiceNow Certified Technical Architect (highly desirable). **Uniphar – Who we are** With a workforce of more than 3000 employees spread across Ireland, United Kingdom, Mainland Europe, MENA, and the USA, Uniphar is a trusted global partner to pharma and MedTech manufac
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