Credence
Defense & Space
ServiceNowArchitect
“ServiceNow Architect at Credence. Skills: ServiceNow Architect, ServiceNow platform capabilities, ServiceNow implementation, API development, system integration. Providing the overall guidance and structure for architecting, implementing, and maintaining innovative solutions and approaches. Technical solution and development / implementation of solutions that leverage the OOTB ServiceNow modules and Custom App to migrate legacy applications to the DLA Enterprise ServiceNow platform”
What You'll Achieve.
Ensure all designs created by different teams aligns with the architecture principles of ServiceNow and should be reusable, reliable, and adaptive; Ensure that the platform capabilities are efficiently and effectively utilized to drive expected business outcomes; Eliminates obstacles, gets results that have a clear, positive, and direct impact on business performance; Drives the organization to achieve results
Industry & Context.
Good problem solver
Must be a US citizen, Ability to obtain a DoW Secret clearance
What They're Looking For.
Must Have
US citizen, Ability to obtain a DoW Secret clearance, Five (5) years total work experience, Experience with application programming interfaces (APIs) in a ServiceNow platform in order to support Low-Code/No-Code Development, Experience developing application/process automation software based on BPMN models, experience using software tools such as Java, Javascript, Salesforce, etc. with Oracle or Microsoft SQL Server databases, Experience as a Business Architect for development and implementation projects, Experience performing ServiceNow analysis, architecture, and application development or similar responsibility, Hands-on experience with ServiceNow components, such as Predictive Intelligence, Change Management, Service Catalog, Incident Management, Problem Management, Release Management, CMDB, CSM, Knowledge Management, Self-Service Portal, etc., Experience in performing and advising on change management, Prior experience participating in the full Software Development Life Cycle (SDLC), including analysis, design, coding, testing, and promotion into production, Proficient in JavaScript, HTML, CSS, XML, Basic knowledge of DevOps tools such as Jenkins and Ansible, Experience in agile and hybrid low-code application development using JIRA for user story task management, Good understanding of ServiceNow's architecture, data model, and core concepts, Knowledge of RESTful API design principles and the ability to create and consume REST APIs in ServiceNow, Knowledge of configuring ServiceNow to receive requests from the API Gateway, including the correct HTTP methods (GET, POST, PUT, DELETE) and response handling, Good understanding of ACLs for API security
Nice to Have
Experience with API platform such as MuleSoft is a plus
What You'll Do.
Providing the overall guidance and structure for architecting
and maintaining innovative solutions and approaches
Technical solution and development / implementation of solutions that leverage the OOTB ServiceNow modules and Custom App to migrate legacy applications to the DLA Enterprise ServiceNow platform
Ensure all designs created by different teams aligns with the architecture principles of ServiceNow and should be reusable
Act as the technical gateway between the initial designs agreed through to the delivery cycles with the project managers
solution architects and developers
Ensure that the platform capabilities are efficiently and effectively utilized to drive expected business outcomes
Requirements elicitation
and implementation support
Managing the ServiceNow solution design
Understanding the business context and how to translate business and functional requirements into a sustainable ServiceNow implementation
Working with project resources to define sustainment governance and processes as part of operational transition
Providing insight and expertise into the ServiceNow platform capabilities and roadmap
Working with technical subject matter experts (SMEs) to identify and refine data requirements
Provide guidance to convert requirements into design and migration steps
Working with customer SME’s and senior leadership to ensure systems requirements are met
Fosters a customer-focused environment
gets results that have a clear
and direct impact on business performance
Drives the organization to achieve results
Displays and lives collaborative leadership by inviting varied perspectives to discussions
How You'll Work.
Team & Collaboration
Act as the technical gateway between the initial designs agreed through to the delivery cycles with the project managers, business analysts, solution architects and developers; Working with project resources to define sustainment governance and processes as part of operational transition; Working with technical subject matter experts (SMEs) to identify and refine data requirements; Working with customer SME’s and senior leadership to ensure systems requirements are met; Displays and lives collaborative leadership by inviting varied perspectives to discussions
Communication Scope
Communicates effectively through presentations to a wide variety of audiences at all organizational levels
Process & Methodology
Managing the ServiceNow solution design, development, testing, and go-live support
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