ARHS
Information Technology And Services
ServiceNowArchitect
Neural analysis suggests this role is
optimal for mid candidates.
“ServiceNow Architect at ARHS. Skills: ServiceNow Architecture, Platform Design, System Integrations. Define ServiceNow platform architecture. Maintain ServiceNow platform architecture”
Industry & Context.
Problem-solving mindset
What They're Looking For.
Must Have
hands-on experience with ServiceNow platform architecture and design, Solid understanding of ServiceNow products, Solid understanding of service management concepts, Experience with ServiceNow administration, Experience with ServiceNow maintenance, REST APIs, Web Services, Single Sign-On (SSO), LDAP, Complex system integrations, Complex system interoperability, Enterprise architecture tools, Technical documentation, Solution design, Good understanding of IT security standards, ServiceNow Certified System Administrator (CSA) or equivalent
What You'll Do.
Define ServiceNow platform architecture
Maintain ServiceNow platform architecture
Set standards for design
Set standards for development
Set standards for quality
Set standards for testing
Design interoperability with external systems
Translate business needs into architecture models
Translate business needs into roadmaps
Evaluate technologies
Optimise platform performance
Optimise platform security
Optimise platform quality
Gather business requirements
Assess business requirements
Gather user requirements
Assess user requirements
Translate requirements into technical solutions
Ensure alignment between business needs and architecture design
Present solutions to stakeholders
Supervise ServiceNow implementations
Supervise ServiceNow improvements
Support development teams in solution design
Support architects in solution design
Ensure consistency in service management capabilities
Recommend improvements to architecture
Recommend improvements to processes
Support risk planning
Support security planning
Support continuity planning
Maintain technical documentation
Maintain knowledge base articles
Analyse system metrics
How You'll Work.
Team & Collaboration
Technical stakeholders; Non-technical stakeholders; Development teams; Architects
Communication Scope
Present solutions
Process & Methodology
Program management
Full Job Description
Arηs Group, Part of Accenture, specializes in the management of complex public sector IT projects, including systems integration, informatics and analytics, solution implementation and program management. Our team helps lead clients through digital and information systems design, bringing expertise in a variety of areas ranging from software development, data science and security management to machine learning, cloud, and mobile development. Arηs Group was acquired by Accenture in July 2024. * ServiceNow Architecture & Design * Define and maintain ServiceNow platform architecture * Set standards for design, development, quality, and testing * Design integrations and interoperability with external systems * Translate business needs into architecture models and roadmaps * Evaluate and select appropriate technologies * Optimise platform performance, security, and quality * Business Analysis * Gather and assess business and user requirements * Translate requirements into technical solutions * Ensure alignment between business needs and architecture design * Present solutions to technical and non-technical stakeholders * Platform Governance & Delivery * Supervise ServiceNow implementations and improvements * Support development teams and architects in solution design * Ensure consistency in service management capabilities * Continuous Improvement & Documentation * Recommend improvements to architecture and processes * Support risk, security, and continuity planning * Maintain technical documentation, SOPs, and knowledge base articles * Analyse system metrics and drive improvements ## Qualifications * Strong hands-on experience with ServiceNow platform architecture and design * Solid understanding of ServiceNow products and service management concepts * Experience with ServiceNow administration and maintenance * Integration & architecture: * REST APIs, Web Services * Single Sign-On (SSO), LDAP * Complex system integrations and interoperability * Modelling & documentation:
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