Abbott
Healthcare
ServiceNowArchitect
Neural analysis suggests this role is
optimal for Mid+ candidates.
“ServiceNow Architect at Abbott. Skills: ServiceNow architecture, ITSM, ITIL, Platform governance. Create ServiceNow architecture view. Maintain ServiceNow architecture view”
Industry & Context.
Architectural analysis; Assess impacts
Continuous sitting, Keyboard use
What They're Looking For.
Must Have
Bachelor's degree in Business, Computer Science, or related discipline, 8+ years of experience in information technology, 4+ years of experience in IT Service Management (ITSM), 4+ years of experience in ITIL frameworks, Expertise in ServiceNow architecture, Expertise in ServiceNow platform security, Expertise in ServiceNow governance, Hands-on experience with ServiceNow ITSM modules, Experience with ServiceNow system administration, Experience with ServiceNow application development, Knowledge of ServiceNow data modeling, Knowledge of ServiceNow database schemas, Knowledge of ServiceNow CSDM, Experience integrating ServiceNow with third-party tools, Familiarity with middleware technologies, Familiarity with discovery technologies
Nice to Have
ServiceNow certifications, Experience in enterprise architecture, Experience in large-scale ITSM implementations, Understanding of platform governance frameworks, Understanding of platform operating models, Experience leading cross-functional teams, Experience influencing senior stakeholders, Ability to evaluate emerging technologies, Ability to translate technologies into solutions
What You'll Do.
Create ServiceNow architecture view
Maintain ServiceNow architecture view
Align platform capabilities with business strategy
Align platform capabilities with ServiceNow roadmap
Lead Platform Support Team
Adopt technical best practices
Conduct architectural analysis
Assess impact of new requirements
Guide implementation of enhancements
Participate in implementation of enhancements
Contribute to governance processes
Contribute to design review boards
Contribute to steering committees
Develop technical solutions
Develop documentation
Lead technology evaluations
Lead proofs of concept
Lead solution validations
Oversee platform operations
Oversee service portfolio management
Oversee demand management activities
Stay current on ServiceNow advancements
Stay current on integrated technologies
How You'll Work.
Team & Collaboration
Development teams; Partners; Cross-functional teams; Senior stakeholders
Process & Methodology
Governance processes, Design review boards, Steering committees
Full Job Description
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. ## **JOB DESCRIPTION:** **Working at Abbott** At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to: * Career development with an international company where you can grow the career you dream of . * Free medical coverage for employees* via the Health Investment Plan (HIP) PPO * An excellent retirement savings plan with high employer contribution * Tuition reimbursement, the [Freedom 2 Save](https://www.abbott.com/corpnewsroom/strategy-and-strength/tackling-student-debt-for-our-employees.html) student debt program and [FreeU](https://www.abbott.com/corpnewsroom/strategy-and-strength/college-degree-for-free-its-possible-with-freeu.html) education benefit - an affordable and convenient path to getting a bachelor’s degree. * A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. * A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. ### **The Opportunity** We’re seeking a ServiceNow Platform Architect to provide technical leadership and strategic guidance for our ServiceNow ecosystem. In this role, you’ll align platform capabilities with business priorities while driving governance, innovation, and best practices across the organization. ### **What You’ll Work On** * Create and maintain a comprehensive view of the current ServiceNow architecture * Align platform capabilities with business strategy and the Servic
Applying for this ServiceNow Architect role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Abbott?
Real rants from real employees. Read before you apply.