Abbott
Healthcare
ServiceNowArchitect
“ServiceNow Architect at Abbott. Skills: ServiceNow architecture, ITSM, ITIL, Platform governance. Create ServiceNow architecture view. Maintain ServiceNow architecture view”
Industry & Context.
Architectural analysis; Assess impacts
Continuous sitting, Keyboard use
What They're Looking For.
Must Have
Bachelor's degree in Business, Computer Science, or related discipline, 8+ years of experience in information technology, 4+ years of experience in IT Service Management (ITSM), 4+ years of experience in ITIL frameworks, Expertise in ServiceNow architecture, Expertise in ServiceNow platform security, Expertise in ServiceNow governance, Hands-on experience with ServiceNow ITSM modules, Experience with ServiceNow system administration, Experience with ServiceNow application development, Knowledge of ServiceNow data modeling, Knowledge of ServiceNow database schemas, Knowledge of ServiceNow CSDM, Experience integrating ServiceNow with third-party tools, Familiarity with middleware technologies, Familiarity with discovery technologies
Nice to Have
ServiceNow certifications, Experience in enterprise architecture, Experience in large-scale ITSM implementations, Understanding of platform governance frameworks, Understanding of platform operating models, Experience leading cross-functional teams, Experience influencing senior stakeholders, Ability to evaluate emerging technologies, Ability to translate technologies into solutions
What You'll Do.
Create ServiceNow architecture view
Maintain ServiceNow architecture view
Align platform capabilities with business strategy
Align platform capabilities with ServiceNow roadmap
Lead Platform Support Team
Adopt technical best practices
Conduct architectural analysis
Assess impact of new requirements
Guide implementation of enhancements
Participate in implementation of enhancements
Contribute to governance processes
Contribute to design review boards
Contribute to steering committees
Develop technical solutions
Develop documentation
Lead technology evaluations
Lead proofs of concept
Lead solution validations
Oversee platform operations
Oversee service portfolio management
Oversee demand management activities
Stay current on ServiceNow advancements
Stay current on integrated technologies
How You'll Work.
Team & Collaboration
Development teams; Partners; Cross-functional teams; Senior stakeholders
Process & Methodology
Governance processes, Design review boards, Steering committees
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