NewRocket
ServiceNow
ServiceNowAIEngineer(Contract/ContracttoHire)
“ServiceNow AI Engineer (Contract/Contract to Hire) at NewRocket. Skills: ServiceNow AI, ServiceNow development, ServiceNow implementation, AI-driven applications, workflow development. Interface with end-users, IT teams and key stakeholders to gather systems requirements.. Design, develop, and deploy AI-driven applications and workflows on the ServiceNow platform.”
What You'll Achieve.
activate real value on the Now Platform; help organizations navigate change and scale with confidence; realize the full potential of the ServiceNow AI Platform; deliver lasting business value; create new kinds of experiences for our customers; run and grow their ServiceNow environments; achieve customer goals
Industry & Context.
troubleshooting; Remediate any production incidents
What They're Looking For.
Must Have
ServiceNow development & implementation experience, 3-6 years’ experience supporting the implementation, administration, configuration, and/or development of ServiceNow in 2 or more capabilities (i. e. ITSM, ITOM etc. ), Experience with ServiceNow Virtual Agent, Predictive Intelligence, Performance Analytics, and other AI modules, Experience with integration between ServiceNow and other systems/platforms using both mid servers and cloud to cloud, Experience working with Web Services Integration (SOAP, REST) and any bi-directional, automated integration between two systems., Data Extraction Technologies (e.g. JDBC, ODBC) or ETL integrations, Proven experience with implementing ServiceNow CMDB, Discovery, Software Asset Management, ITSM, Service Catalog, and Workflows to meet business requirements, Experience in aspects of ServiceNow scripting including Business Rules, Client Scripts, UI Builder, Scripted REST APIs, and Scripting., Bachelor’s or Master’s degree in Computer Science, Information Technology, AI/ML, or related field., Willing and able to continue their education within the ServiceNow platform and beyond.
Nice to Have
ITIL Foundation, ServiceNow CSA and CAD
What You'll Do.
Interface with end-users
IT teams and key stakeholders to gather systems requirements.
and deploy AI-driven applications and workflows on the ServiceNow platform.
Integrate machine learning
natural language processing (NLP)
and predictive analytics solutions into any of the ServiceNow modules (ITSM
Manage all aspects of application development
and documenting systems.
Write complete programming and perform testing and debugging of applications using current programming language and techniques.
Design custom or product-based solutions based on ServiceNow applications
Configuring integrations between ServiceNow via REST/SOAP web and other applications
Reflect impact assessment rules within service maps and validate with technical SMEs and stakeholders
Participate in user acceptance testing of the resulting maps
impact rules and event management work
Promote your update sets and data across applicable SN environments
Remediate any production incidents that arise related to this scope
Align with existing SN technical lead for map/event work to ensure consistent approach that does not break shared patterns
coaching and mentoring a team of Software Engineers
Provide development of project professional services for customers.
Implement and develop customizations based on functional and technical requirements using leading practices and internal code standards on large-scale more complex professional services projects.
How You'll Work.
Team & Collaboration
Interface with end-users, IT teams and key stakeholders; Align with existing SN technical lead for map/event work; coaching and mentoring a team of Software Engineers
Process & Methodology
strategic planning, resource allocation, production methods, coordination of people and resources
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