KONE
Building Systems
ServiceTrainingSpecialist–TechnicianExperience
Neural analysis suggests this role is
optimal for Mid candidates.
“Service Training Specialist – Technician Experience at KONE. Skills: Service training, Technician experience, Competence development. Plan and conduct training sessions. Develop localized training”
What You'll Achieve.
Enable field operatives to meet KONE's safety and quality standards; Enable field operatives to fulfill customer expectations; Enable field operatives to achieve productivity targets
Industry & Context.
Must live in the east region of the USA, Must identify physical location of work to the Company, May live in any location within the area of the role’s scope of responsibility, Must be willing to travel to specific cities
What They're Looking For.
Must Have
5+ years of technical experience, Bachelor’s degree or 5 years of technical experience in a similar industry, Skillful with elevator service/repair methods and tools, Passion for quality and results, Committed to promoting a safety culture
Nice to Have
Knowledge of elevator service/repair methods and tools
What You'll Do.
Plan and conduct training sessions
Develop localized training
Identify competence development needs
Understand technician processes
Support competence development surveys
Conduct special training courses
Maintain training records
Analyze training records
Stay current on training innovations
How You'll Work.
Team & Collaboration
Collaborate with business stakeholders; Collaborate with function stakeholders
Full Job Description
_Founded in 1910,_[_KONE_](https://www.kone.com/en/) _is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an_[ _innovation and sustainability_](https://www.kone.com/en/sustainability/) _leader with repeated recognitions by_[ _Forbes_](https://www.forbes.com/companies/kone/?sh=3dd0aa0b7d27) _, Corporate Knights for clean capitalism and others._ Are you ready to make your next career move to join our team as a Service Training Specialist – Technician Experience **for KONE**? *****Location of Position: Flexible within major cities in the east region of the USA. This is a remote position.** * Do you enjoy conducting trainings and developing others? * Does managing the production of training materials and tools excite you? * Do you thrive in areas where priorities change from time to time? * Are you skillful with elevator service/repair methods and tools? * Do you demonstrate a passion for quality and results? * Are you committed to promoting a safety culture in your team? If you answered a resounding YES to these questions, then we have an amazing opportunity for you! As our **Service Training Specialist – Technician Experience,** you will plan and conduct training sessions for technicians covering both new and existing service methods. Collaborate with business and function stakeholders and identify competence development needs and develop localized training for various target groups. This role is crucial in enabling field operatives to meet KONE's safety and quality standards, fulfill customer expectations, and achieve productivity targets. Yo
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