ServiceToolingAnalyst

## **Job Description** **Service Tooling Analyst ** **Full Time** **Derby, UK / Hybrid** An exciting opportunity has arisen to work in the**Digital & IT Technology Platforms at Rolls-Royce** **Why join Rolls-Royce?** At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you’ll have the opportunity to work on world-class solutions, supported by a culture that champions belonging, creativity, and your professional growth. Rolls-Royce is pioneering the power that matters. Our vision is to be a leading technology company whose mission is to lead the transition to Net Zero. **What you will be doing:** As a Digital Platforms & AI Transformation Analyst at Rolls-Royce, you will drive the digital enablement of enterprise technology platforms, helping the business leverage tools like ServiceNow and other commercial off-the-shelf (COTS) solutions. You will combine expertise in digital platforms, AI, data, and transformation to enhance employee user experience (EUX), operational efficiency, and cost optimisation. This role also involves collaborating with and managing suppliers and vendors to deliver technology solutions effectively. **Position Responsibilities:** * Implement, enhance, and optimise digital platforms, including COTS solutions such as ServiceNow, Nexthink, SNOW, Alfabet and Microsoft Power Platform, ensuring they deliver measurable business value. * Drive digital enablement, supporting stakeholders in adopting platforms effectively, improving processes, and maximising technology impact. * Collaborate with internal stakeholders and manage suppliers/vendors, ensuring delivery excellence, alignment with transformation objectives, and value for money. * Contribute to AI, machine learning, and data-driven projects, enabling predictive insights and smarter decision-making. * Translate complex busi