Tucows Inc.

Telecommunications

ServiceTechnician

$45–65k ~AI est. New Castle, Colorado, United States CONTRACT Remote Friendly
The Brief

“Service Technician at Tucows Inc.. Skills: Fiber network installation, Customer service. Perform service activation. Perform installs of fiber network”

Industry & Context.

Telecommunications
Problems you'll solve

Troubleshooting

Eligibility Requirements

On-call rotation, Work in confined spaces, Aerial work, Lift up to 75 pounds, Work indoors, Work outdoors, Work in all weather

What They're Looking For.

Must Have

0-2 years of experience, Active valid drivers license, Clean drivers abstract

Nice to Have

Telecommunications industry experience

What You'll Do.

Perform service activation

Perform installs of fiber network

Install split enclosures

Perform general installation of fiber network

Connect fiber network

Disconnect fiber network

Maintain fiber network

Engage with customers at install locations

Ensure timely activation

Ensure efficient activation

Ensure optimal activation

Ensure timely connectivity

Ensure efficient connectivity

Ensure optimal connectivity

Complete installs with knowledge of tactics

Understand mainline process

Understand drop-blowing process

Assist teams with supervision

Understand data center concepts

Perform basic troubleshooting

Identify connectivity issues

Understand conduit continuity

Perform light level testing

Identify connectivity issues

Complete general repair of network

Troubleshoot at handhold

Free ATS check

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