Flores Technical Services
Commercial security systems
ServiceTechnician
Neural analysis suggests this role is
optimal for Senior candidates.
“Service Technician at Flores Technical Services. Skills: Security systems, Fire alarm systems, CCTV systems. Repair access control systems. Program access control systems”
Industry & Context.
Troubleshoot devices; Troubleshoot cabling; Troubleshoot network connectivity issues
Minimal overnight travel, Local work to DFW area, Company vehicle dispatched
What They're Looking For.
Must Have
High School Diploma or GED, 7-years of experience installing security and fire alarm systems, Proficient computer skills for customer communication, project planning and system programming, Customer service skills, Ability to apply tact, diplomacy, reason and logic to challenging situations, Must be a self-starter, Can manage responsibilities without daily direction
Nice to Have
College or Trade School Degree Preferred, Experience with Software House, Experience with Honeywell ProWatch, Experience with Galaxy Controls, Experience with Continental Access Control Systems, Experience with Avigilon IP based CCTV, Experience with Bosch Intrusion Systems, Experience with Ademco Intrusion Systems
What You'll Do.
Repair access control systems
Program access control systems
Repair IP based CCTV systems
Program IP based CCTV systems
Repair intrusion systems
Program intrusion systems
Repair fire alarm systems
Program fire alarm systems
Troubleshoot field devices
Provide end-user training
Troubleshoot network connectivity issues
Uphold installation standards
Provide daily updates to supervisor
Coordinate supply of special tools
Coordinate supply of equipment
Complete service tickets
Utilize safety requirements
Return RMA equipment to shop
How You'll Work.
Team & Collaboration
Daily updates to supervisor
Communication Scope
Customer communication
Process & Methodology
Project planning
Full Job Description
FTS - is a leading provider of commercial security systems with our primary business focus in North Texas. Our company was founded in 1998 and we have maintained exponential growth for the past 24 years while being dedicated to exceptional service and value to our customers. We specialize in providing a personal touch and quality that many of our national competitors cannot replicate while being able to adjust to varying market conditions with the agility of a small company. The Service Technician position will be tasked to repair and program Access Control, IP based CCTV, intrusion, and fire alarm systems. This individual will only cover the DFW area with minimal overnight travel responsibilities. Essential Duties: Troubleshoot and repair field devices and cabling. Capable of providing end-user training. Computer skills and the ability to troubleshoot network connectivity issues. Strong customer communication skills including the ability to defuse customer anxiety and or conflicts. Uphold the highest installation standards in the industry. Provide daily updates to direct supervisor for scheduling purposes. Identify and coordinate supply of special tools and or equipment to facilitate repairs. Can complete paperwork and service tickets in a timely and professional manner. Ensure the project site is cleaned and secured each day before closing work. Ensures all safety requirements and PPE are utilized. Ensures RMA equipment is returned to the shop with the associated information. Additional duties may be assigned and functions may be modified according to business necessity. Desired Background: College or Trade School Degree Preferred, must have High School Diploma or GED. Minimum of 7-years of experience installing security and fire alarm systems for commercial businesses. Proficient computer skills for customer communication, project planning and system programming. Experience with Software House, Honeywell ProWatch, Galaxy Controls, and Continental Access Control S
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