Electra

Elevator and escalator

ServiceTechnician

A$70–95k ~AI est. Mascot, New South Wales, Australia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Service Technician at Electra. Skills: Lift maintenance, Escalator repair, Trade certification. Perform service and maintenance. Attend lift and escalator breakdowns”

Industry & Context.

Elevator and escalator
Problems you'll solve

Troubleshooting breakdowns; Performing repairs

Eligibility Requirements

After-call-back coverage

What They're Looking For.

Must Have

Australian driver’s license, Electrical trade license, Relevant trade certification, Previous experience within Lift industry, Communication skills, Commitment to safe work practices

What You'll Do.

Perform service and maintenance

Attend lift and escalator breakdowns

Perform repairs and control modifications

Identify process improvement opportunities

Facilitate continuous improvement

Provide electrical and mechanical training

Perform upgrades and repair work

Liaise with customers

Provide standby coverage

Provide after-call-back coverage

How You'll Work.

Team & Collaboration

Work with Installers; Work with Electricians; Work with Adjusters; Work with Trade Assistants; Work with Field Engineers; Work with Construction Coordinators; Work with Service Mechanics; Work with Branch Managers; Work with Operations Managers; Liaise with functional management; Represent company with customers; Represent company with suppliers; Represent company with public; Work with Sales Team

Communication Scope

Customer liaison

Full Job Description

**Date Posted:** 2025-11-25 **Country:** Australia **Location:** LOC7038 : 9 & 13/4 Bronti Street, Mascot NSW 2020, Australia Come and join Electra today, and be part of the OTIS Family and Forbes 2022 World's Best Employers. Electra Lift is a Sydney-based elevator and escalator company, established in 1972. For over four decades, Electra Lift has continued striving to meet customer needs in Maintenance, Repairs, and Modernisations. ## **About you** We are looking for a **Service Technician****** based in**Mascot, NSW.** In this role, you will work closely with other Installers, Electricians, Adjusters, Trade Assistants, Field Engineers, and Construction Coordinators. These roles report to the Service Manager. ## **Benefits** * Competitive package per the EBA and tool of trade provided * Permanent role * Join a company focused on safety, quality, and ethics * Excellent learning opportunities and career growth **Key Responsibilities for You** * Performs T Service and Maintenance work in accordance with relevant job procedures, technical articles, and operations manuals. * Attend lift and escalator breakdowns and perform repairs and control modifications on lifts and escalators, including Re-roping, Hoisting, and Rigging. * Identify process improvement opportunities and help facilitate continuous improvement to meet customer needs. * Electrical and Mechanical training to apprentices and subcontractors. * Perform Upgrades and Repair work in accordance with all relevant Codes, including SAA Lift Code AS1735, and in accordance with the relevant Award and /or Enterprise Bargaining Agreement. * Liaise with customers and submit leads using Otis-provided applications. * Standby and provide after-call-back coverage.​​​ **Key working relationships - Internal and External** * Works closely with the Field Engineers, Service Mechanics, and Branch and Operations Managers. * Liaises with functional management at other Otis entities and headquarters. * Represents the Company's relat

Free ATS check

Applying for this Service Technician role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Workday

  • Workday has a multi-step form — save your progress after every section.
  • "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
  • Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
  • Job requisition numbers are useful when following up with HR by email.

ANONYMOUS · UNFILTERED

What do employees actually say about Electra?

Real rants from real employees. Read before you apply.

Read Company Rants →