Dnow
Logistics
ServiceTechnician
“Service Technician at Dnow. Skills: Customer service, Field service, Technical repair. Provide service and customer support. Tie workflow to schedule”
What You'll Achieve.
Improve customer satisfaction; Maximize customer retention; Increase profitability
Industry & Context.
Troubleshoot; Test; Repair; Service; Diagnose errors; Diagnose technical problems; Determine proper solutions; Use thinking and reasoning to solve a problem; Think to produce new concept or idea
Operate vehicle safely
What They're Looking For.
Must Have
High School diploma or equivalent, Basic reading skills, Ability to perform work accurately, Ability to use thinking and reasoning to solve problems, Ability to work flexible shifts, Ability to adapt to changing work schedules
Nice to Have
Assembly experience preferred
What You'll Do.
Provide service and customer support
Tie workflow to schedule
Manage installation tasks
Manage maintenance tasks
Diagnose technical problems
Determine proper solutions
Produce service reports
Operate vehicle safely
Follow company field procedures
Follow company field protocols
Cooperate with technical team
Share information across organization
Comprehend customer requirements
Make appropriate recommendations
Build positive relationship with customers
How You'll Work.
Team & Collaboration
Cooperate with technical team; Share information across organization
Communication Scope
Oral communications; Written communications
Applying for this Service Technician role?
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ANONYMOUS · UNFILTERED
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