Ecolab
healthcare
ServiceTeamLeader
Neural analysis suggests this role is
optimal for Mid candidates.
“Service Team Leader at Ecolab. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, people leadership, strategic leadership. timely installation, service and maintenance of our critical medical and laboratory equipment. service work is completed right the first time and delivered on time”
What You'll Achieve.
ensure service work is completed right the first time and delivered on time
Industry & Context.
some statewide travel to customer and supplier sites, interstate travel for training purposes, as required, Hold a valid driver’s license.
What They're Looking For.
Must Have
Possession of (as a minimum) a current Restricted Electrical License is essential.
Nice to Have
Good technical skills and knowledge, preferably gained in a healthcare environment, practical and suitably skilled technicians from other industries may adapt and develop the necessary skills, Sound knowledge of, and commitment to, safe working procedures, A high level of communication and interpersonal skills to build and maintain professional relationships with internal and external stakeholders, Well-developed people leadership and strategic leadership skills, Equivalent experience, such as knowledge of medical equipment, mechanics, electronics, electrical motors, or industrial washers/washing machines, Experience servicing equipment in a medical setting will be highly regarded, Hold a valid driver’s license.
What You'll Do.
service and maintenance of our critical medical and laboratory equipment
service work is completed right the first time and delivered on time
safety lead safety for your team and the wider organisation
Provide direction and technical expertise
support technical training for the team as required
facilitate small equipment installations
support the Projects team on larger equipment projects
develop service efficiencies
continuously improve processes and procedures
Support and represent the organisation in customer escalations
support the Projects team on larger equipment projects
How You'll Work.
Team & Collaboration
collaboration with (and with support from) the wider service leadership team; Provide leadership to our cross-functional technicians by supporting organisational goals and strategies; Coordinate with relevant stakeholders; support the Projects team on larger equipment projects; Support and represent the organisation in customer escalations, and at site or manufacturer meetings
Communication Scope
A high level of communication and interpersonal skills to build and maintain professional relationships with internal and external stakeholders
Process & Methodology
support the Projects team on larger equipment projects
Full Job Description
**About us:** Ecolab Healthcare is a leader in providing medical devices, equipment, chemistry, and service to the medical, dental, scientific, and pharmaceutical industries. We specialise in the supply and support of endoscopy equipment, endoscope reprocessors, washer-disinfectors, steam sterilisers, and more, in Hospitals, Healthcare and Life Science facilities to over 2,000 customers throughout Australia and New Zealand. Every day, we help make the world cleaner, safer and healthier, protecting people and vital resources. **About the role:** Based in Perth, this is an exciting opportunity for an experienced, hands-on Team Leader to join our Healthcare team. Reporting directly to the Regional Manager, you will lead a small team of field service technicians and be accountable for the timely installation, service and maintenance of our critical medical and laboratory equipment to Hospitals, Healthcare and Life Science facilities in WA. This role will involve some statewide travel to customer and supplier sites, as well as interstate travel for training purposes, as required. **Y****our responsibilities:** * Effectively manage a region of our service business, in collaboration with (and with support from) the wider service leadership team. * Lead the WA service team from the front, setting a proactive example to ensure service work is completed right the first time and delivered on time. * Be a safety champion; lead safety for your team and the wider organisation. * Provide leadership to our cross-functional technicians by supporting organisational goals and strategies. * Provide direction and technical expertise, and support technical training for the team as required. * Coordinate with relevant stakeholders to facilitate small equipment installations and support the Projects team on larger equipment projects. * Help develop service efficiencies and continuously improve processes and procedures. * Support and represent the organisation in customer escalations, and a
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