Service Supervisor
ServiceSupervisor
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Service Supervisor at Service Supervisor. Skills: Work order management, Preventative maintenance, Vendor oversight. Oversee and perform technical and mechanical work.. Ensure community standards for cleanliness and appearance.”
What You'll Achieve.
Ensure community meets company standards for cleanliness, appearance, safety, and functionality.; Ensure community reflects and represents the high quality of the community and Greystar standards.; Ensure community compliance with OSHA and other safety related laws and requirements.
Industry & Context.
Logical thinking to define and correct problems.
Must provide own hand tools unless prohibited by State law., Ability to work inside and outside in all weather conditions., Ability to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance., Local, routine travel may be required., Ability to work a flexible work schedule, including evenings, weekends, and holidays., Ability to stand, walk, and/or sit for extended periods of time., Ability to bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
What They're Looking For.
Must Have
High school diploma, GED, or related experience and training., Experience in property management maintenance, other building maintenance, or related trade., Incumbents must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices., Ability to apply principles of logical thinking to define and correct problems., Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems., Ability to read, write, and communicate effectively to represent company management in a support capacity, act as the first point of contact for internal team members and external visitors to the Company, and answer questions related to department operating policies., Proficiency in internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for the manager’s use., Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative, and legal documents.
Nice to Have
Property management system experience preferred., Bilingual in Spanish Plus!
What You'll Do.
Oversee and perform technical and mechanical work.
Ensure community standards for cleanliness and appearance.
Assist and complete work orders for resident requests.
Diagnose and repair defects or problems.
Oversee and complete the make-ready process for vacant apartments.
Develop standards for community cleanliness and appearance.
Periodically inspect work performed by team members.
Periodically inspect work performed by contractors.
Maintain adequate inventory of spare parts.
Complete monthly preventative maintenance procedures.
Assist Community Manager in budget development.
Support cost-cutting and expense control programs.
Conduct regularly scheduled safety meetings.
Ensure MSDS sheets are current and accessible.
Keep up to date on OSHA and safety laws.
How You'll Work.
Team & Collaboration
Interact with residents, clients, team members, and other business contacts.; Act as the first point of contact for internal team members and external visitors.
Communication Scope
Interpersonal communication skills; Communicate effectively
Process & Methodology
Capital projects
Full Job Description
**ABOUT GREYSTAR** Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit [www.greystar.com](http://www.greystar.com). **JOB DESCRIPTION SUMMARY** This role oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company’s standards for cleanliness, appearance, safety, and overall functionality. **JOB DESCRIPTION** • Bilingual in Spanish Plus! • Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. • Oversees and completes the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. • Develops standards for the clean
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