Greystar
Real estate
ServiceSupervisor
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Service Supervisor at Greystar. Skills: Property maintenance, Resident service, Community upkeep. Oversee and perform technical work. Perform mechanical work”
Industry & Context.
Diagnosing problems; Making repairs
Work inside and outside, Work in all weather conditions, Lift up to 25 pounds independently, Lift up to 50 pounds with assistance, Flexible work schedule, On-call during evenings, On-call during weekends, On-call during holidays
What They're Looking For.
Must Have
High school diploma or GED, Experience in property management maintenance, Experience in other building maintenance, Experience in related trade, Provide own hand tools, Knowledge of safe tool use, Ability to apply logical thinking, Proficiency in customer service skills, Proficiency in interpersonal communication skills, Ability to read and write effectively, Ability to communicate effectively, Proficiency in internet programs, Proficiency in word processing programs, Proficiency in spreadsheet programs, Proficiency in database management programs, Mathematical skills for calculations
Nice to Have
Property management system experience preferred
What You'll Do.
Oversee and perform technical work
Perform mechanical work
Ensure building cleanliness
Ensure building appearance
Ensure building safety
Ensure building functionality
Oversee make-ready process
Prepare vacant apartments
Complete maintenance tasks
Inspect completed work
Develop standards for cleanliness
Develop standards for appearance
Inspect work performed by others
Assess effectiveness of policies
Assess effectiveness of procedures
Develop corrective action plans
Inspect work performed by contractors
Inspect work performed by vendors
Inspect work performed by service providers
Verify materials quality
Verify services quality
Maintain inventory of spare parts
Maintain inventory of maintenance materials
Complete monthly preventative maintenance
Assist in budget development
Support cost-cutting programs
Support expense control programs
Fix rather than replace parts
Avoid waste of materials
Avoid waste of supplies
Practice correct use of tools
Practice correct use of equipment
Conduct safety meetings
Ensure MSDS sheets are current
Ensure MSDS sheets are accessible
Keep up to date on OSHA laws
Keep up to date on safety laws
Ensure community compliance
Demonstrate customer service skills
Treat residents with respect
Treat others with respect
Answer questions from team
Answer questions from residents
Respond sensitively to complaints
Complete assigned work orders
How You'll Work.
Team & Collaboration
Work with Community Manager
Communication Scope
Interpersonal communication
Full Job Description
**ABOUT GREYSTAR** Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit [www.greystar.com](http://www.greystar.com). **JOB DESCRIPTION SUMMARY** This role oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company’s standards for cleanliness, appearance, safety, and overall functionality. **JOB DESCRIPTION** • Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. • Oversees and completes the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. • Develops standards for the cleanliness and overall appearance
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