Greystar

ServiceSupervisor

$0–0k Phoenix, Arizona, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Service Supervisor at Greystar. Skills: Work order completion, Make-ready process, Community appearance standards. Oversee technical work. Perform mechanical work”

Industry & Context.

Problems you'll solve

Diagnose problems; Correct problems; Resolve customer problems

Eligibility Requirements

Provide own hand tools, Work in confined areas, Work in all weather conditions, Lift up to 50 pounds with assistance, Local travel may be required, Flexible work schedule, Take call evenings, Take call weekends, Take call holidays

What They're Looking For.

Must Have

High school diploma or GED, Experience in property management maintenance, Experience in other building maintenance, Knowledge of hand tools, Knowledge of power tools, Knowledge of mechanical equipment, Proficiency in customer service, Proficiency in interpersonal communication, Ability to read and write, Ability to communicate effectively, Proficiency in internet programs, Proficiency in word processing programs, Proficiency in spreadsheet programs, Proficiency in database management programs, Mathematical skills for calculations

Nice to Have

Property management system experience preferred

What You'll Do.

Oversee technical work

Perform mechanical work

Ensure building cleanliness

Ensure building appearance

Ensure building safety

Ensure building functionality

Complete make-ready process

Complete maintenance tasks

Inspect completed work

Develop cleanliness standards

Develop appearance standards

Inspect work performed

Assess effectiveness of policies

Develop corrective action plans

Inspect contractor work

Verify contractor work

Maintain adequate inventory

Complete monthly preventative maintenance

Assist budget development

Support cost-cutting programs

Support expense control programs

Fix rather than replace

Practice correct tool use

Practice correct equipment use

Conduct safety meetings

Ensure MSDS sheets are current

Keep up-to-date on OSHA

Ensure community compliance

Demonstrate customer service skills

Treat residents with respect

Answer team questions

Answer resident questions

Respond to complaints

Complete assigned work orders

How You'll Work.

Team & Collaboration

Interact with team members; Interact with business contacts

Communication Scope

Interpersonal communication; Customer problem resolution

Full Job Description

**ABOUT GREYSTAR** Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit [www.greystar.com](http://www.greystar.com). **JOB DESCRIPTION SUMMARY** This role oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company’s standards for cleanliness, appearance, safety, and overall functionality. **JOB DESCRIPTION** • Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. • Oversees and completes the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. • Develops standards for the cleanliness and overall appearance

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