BJ's Wholesale Club
ServiceSupervisor
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Service Supervisor at BJ's Wholesale Club. Skills: Tire operations management, Team supervision, Sales and service. Manage tire bay operations. Manage tire sales”
What You'll Achieve.
Drive performance and profitability; Correct process breakdown before negative impact; Achieve club financial targets
Industry & Context.
Correct process breakdown
Ability to drive automatic and manual transmission vehicles, Ability to lift over 30 pounds, Exposure to indoor and outdoor temperatures, Exposure to weather conditions, Standing and moving continuously, Frequent bending, Frequent climbing, Frequent crawling, Frequent kneeling, Frequent pushing, Frequent pulling, Frequent reaching, Frequent moving side to side, Frequent stooping, Frequent climbing ladders, Frequent climbing step stools, Lifting heavy objects with assistance, Lifting awkward objects with assistance, Exposure to moving cars, Exposure to machinery, Exposure to loud equipment, Shouting required, Occasional exposure to chemicals, Occasional exposure to cleaning agents, Occasional exposure to smells, Florida Department of Agriculture and Consumer Services qualifier certification
What They're Looking For.
Must Have
At least 18 years of age, Valid driver's license, Ability to drive automatic and manual transmission vehicles, Basic computer skills, Knowledge of tires, Knowledge of batteries, Knowledge of propane tanks, Knowledge of tire bay equipment, Ability to lift over 30 pounds with assistance, Must pass Michelin training levels one through four within three months of hire
Nice to Have
High School diploma and/or college degree preferred, Prior tire installation and sales experience Level 400 certified technician preferred
What You'll Do.
Manage tire bay operations
Ensure proper tire installation
Ensure proper tire repairs
Supervise tire bay team members
Maintain tire bay policies
Maintain tire bay procedures
Ensure safe team environment
Ensure adherence to tire bay policies
Ensure adherence to tire bay procedures
Ensure proper scheduling
Ensure proper staffing
Dispose of tires properly
Fill propane tanks per policy
Maintain tire installation equipment
Order tire installation equipment
Operate tire bay equipment safely
Operate tire bay equipment properly
Maintain clean tire bay
Maintain professional tire bay
Maintain clean waiting area
Merchandise tire displays
Merchandise automotive products
Provide knowledgeable service at tire desk
Coordinate with Home Office on member tire needs
Maintain accurate supply inventory
Maintain complete supply inventory
Utilize special-order tire programs
Monitor tire bay sales transactions
Handle cash transactions
Comply with safety standards
Comply with cleanliness standards
Manage tire bay audits
Manage tire bay checklists
Oversee tire bay records retention
Ensure TIA Certifications are completed
Ensure Titan Certifications are completed
Maintain all club policies
Maintain all club procedures
Perform other duties as assigned
Work in other departments as needed
How You'll Work.
Team & Collaboration
Build high performing teams; Create collaboration culture; Work with collaboration; Work with respect; Work as a team; Achieve goals together
Full Job Description
**A World-Class Team** BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We’re a team built on purpose and opportunity. Join us and be part of something meaningful. **Why You’ll Love Working at BJ’s** At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow. **Here’s just some of what you can look forward to:** * **Weekly Pay:** Get paid every week so that you can manage your money on your terms. * **Free BJ’s Memberships:** Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.* * **Generous Paid Time Off:** Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.* * **Flexible and Affordable Health Benefits:** Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.* * **401(k) Retirement Savings Plan:** Build your financial future with a company match (available to team members 18 and older).* * **Employee Stock Purchase Plan:** Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.* *Eligibility requirements vary by position. **Job Summary** Responsible for managing tire bay operations at the club level, managing tire sales, ensuring proper installation and repairs of tires, supervising tire bay team members, and maintaining tire bay and policies and procedures. **Leadership:** * Know their business/business acumen. Exhibit strategic thinking and sound decision-making thorough knowledge and utilization of business data. * Lead through chan
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