ServiceSalesExecutive

**Your main function for this position:** Service Sales Executive spends most of the time building new relationships and selling maintenance contracts and related digital services outside current customer base. **Responsibilities and key activities:** * Proactively develops and creates customer relationships in his/her area of responsibility * Ensures customer satisfaction and solves complaints with the rest of KONE team * Responsible for leads, opportunities, orders and contracts to meet the sales budget and pricing targets * Responsible for finding customer needs and that KONE’s solution matches with the needs * Responsible for pricing using the approved tendering tools, and for optimizing prices and discounts within his/her authority * Validates that the contents of the contract are in line with the negotiation process outcome * Maintains full information of opportunities, tasks and visits (sales funnel management) * Responsible for timely and accurate reporting in CRM * Responsible for gathering relevant information about market and competitors from the field * Drives execution of her/his individual sales plan **Qualifications** * Min 3 years experiences in Sales Service position in multinational engineering company * Strong technical background with prior experience in engineering, HVAC systems, or automation technologies * Excellent communication skills, with the ability to explain complex technical concepts in a clear and concise manner. * Experience in sales or a customer-facing technical role is highly desirable. * Collaboration and Teamwork * Excellent Communication Skills * Resilience and Adaptability * Customer-Centric Approach * Analytical and Critical Thinking * Sales Acumen #LI-CW1 _At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is