ServiceReliabilityEngineer

As a Consultant Service Reliability Engineer (SRE) you will take a multifaceted approach to ensure technical excellence and operational efficiency within the infrastructure domain. Specializing in reliability, resilience and system performance, you take a lead role in championing the principles of Site Reliability Engineering. By strategically integrating automation, monitoring and incident response, you facilitate the evolution from traditional operations to a more customer-focused and agile approach. Emphasizing shared responsibility and a commitment to continuous improvement, you cultivate a collaborative culture, enabling organizations to meet and exceed their reliability and business objectives. Job responsibilities You will provide operational support for large-scale distributed environments and debug production issues across services and stack levels. You will quickly diagnose and resolve issues to minimize downtime and impact to users. You will do troubleshooting and investigation across databases, web services and applications. You will handle production incidents, managing incident communication with clients and help in drafting RCA documents. You will respond and communicate over incidents (incident management). You will monitor and ensure that technical/business expectations of deliverables are consistently met on projects. You will share ideas with appropriate team members, stakeholders and leaders to facilitate further discussion and exploration. You will ensure the development and maintenance of positive relationships with internal peers and other colleagues, in ways that help to deliver strategic objectives. You will adjust and suggest innovative solutions to current constraints and business policies. Job qualifications Technical Skills You have hands-on experience in programming and scripting languages such as Python, Go or Bash. You have a good understanding of at least one Public Cloud (AWS, Azure, GCP) . You have had exposure to observability too