Texas A&M Engineering
Education
ServiceQualityConsultantII
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Service Quality Consultant II at Texas A&M Engineering. Skills: Laserfiche ECM Software, SQL, JavaScript, HTML, PHP, CSS. Provide, develop, modify, and enhance complex software applications and databases that automate business processes, streamline business operations, and improve efficiencies for Texas A&M Engineering People Office using Laserfiche ECM Software.. Develop specifications based on input from Engineering People Office team, identify business processes, develop application requireme”
What You'll Achieve.
Automate business processes; Streamline business operations; Improve efficiencies
Industry & Context.
Analytical skills
All positions are security-sensitive., Applicants are subject to a criminal history investigation., Employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
What They're Looking For.
Must Have
Bachelor’s degree in applicable field or equivalent combination of education and experience, Two years of related experience
Nice to Have
Experience with Laserfiche, Qualtrics, Business Objects, Workday, and/or other relevant systems
What You'll Do.
and enhance complex software applications and databases that automate business processes
streamline business operations
and improve efficiencies for Texas A&M Engineering People Office using Laserfiche ECM Software.
Develop specifications based on input from Engineering People Office team
identify business processes
develop application requirements
and create design documents.
and document Laserfiche electronic forms and business processes.
Complete reports and summaries for management and users including project status reports
Serve as Laserfiche liaison to Information Technology.
Provide ongoing maintenance
and support for Laserfiche.
Administer and manage Texas A&M Engineering listservs
including regular updates
and removals of subscribers to ensure accurate and up-to-date distribution lists.
Monitor and troubleshoot technical issues related to the listserv platform
collaborate with IT support teams as needed.
How You'll Work.
Team & Collaboration
Work cooperatively with others; Collaborate with IT support teams; Serve as Laserfiche liaison to Information Technology
Communication Scope
Excellent written communication
Process & Methodology
Project status reports
Full Job Description
**Job Title** Service Quality Consultant II **Agency** Texas A&M Engineering **Department** Engineering Human Resources **Proposed Minimum Salary** Commensurate **Job Location** College Station, Texas **Job Type** Staff **Job Description** _Why work for Texas A &M Engineering?_ Engineering has been part of Texas A&M University since its opening in 1876 as the Agricultural and Mechanical College of Texas. Today, the College of Engineering is the largest college on the College Station campus with more than 25,000 engineering students enrolled in 15 departments. Its mission is to serve Texas, the nation and the global community by providing engineering graduates who are well-founded in engineering fundamentals, instilled with the highest standards of professional and ethical behavior, and prepared to meet the complex technical challenges of society. As the research arm of Engineering, the Texas A&M Engineering Experiment Station (TEES) is a state agency within the Texas A&M University System with a mission to improve lives through basic and applied engineering research, workforce development and technology transition. Our collaborations with industry, academia and government provide cutting-edge solutions to global technical challenges. We are deeply committed to recruiting and retaining a talented workforce that embraces our core values of Respect, Excellence, Leadership, Loyalty, Integrity, and Service, by offering competitive salaries, an array of benefits, an extensive support network, and above all, an enriching and highly collaborative working community that is deeply passionate about our vision for higher education, research, and public service. _Job Description_ **Purpose:** The Service Quality Consultant will provide, develop, modify, and enhance complex software applications and databases that automate business processes, streamline business operations, and improve efficiencies for Texas A&M Engineering People Office using Laserfiche ECM Software. **_Responsi
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