Texas A&M Engineering
Education
ServiceQualityConsultantII
“Service Quality Consultant II at Texas A&M Engineering. Skills: Laserfiche ECM Software, SQL, JavaScript, HTML, PHP, CSS. Provide, develop, modify, and enhance complex software applications and databases that automate business processes, streamline business operations, and improve efficiencies for Texas A&M Engineering People Office using Laserfiche ECM Software.. Develop specifications based on input from Engineering People Office team, identify business processes, develop application requireme”
What You'll Achieve.
Automate business processes; Streamline business operations; Improve efficiencies
Industry & Context.
Analytical skills
All positions are security-sensitive., Applicants are subject to a criminal history investigation., Employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
What They're Looking For.
Must Have
Bachelor’s degree in applicable field or equivalent combination of education and experience, Two years of related experience
Nice to Have
Experience with Laserfiche, Qualtrics, Business Objects, Workday, and/or other relevant systems
What You'll Do.
and enhance complex software applications and databases that automate business processes
streamline business operations
and improve efficiencies for Texas A&M Engineering People Office using Laserfiche ECM Software.
Develop specifications based on input from Engineering People Office team
identify business processes
develop application requirements
and create design documents.
and document Laserfiche electronic forms and business processes.
Complete reports and summaries for management and users including project status reports
Serve as Laserfiche liaison to Information Technology.
Provide ongoing maintenance
and support for Laserfiche.
Administer and manage Texas A&M Engineering listservs
including regular updates
and removals of subscribers to ensure accurate and up-to-date distribution lists.
Monitor and troubleshoot technical issues related to the listserv platform
collaborate with IT support teams as needed.
How You'll Work.
Team & Collaboration
Work cooperatively with others; Collaborate with IT support teams; Serve as Laserfiche liaison to Information Technology
Communication Scope
Excellent written communication
Process & Methodology
Project status reports
Applying for this Service Quality Consultant II role?
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ANONYMOUS · UNFILTERED
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