Evelyn Partners
Wealth Management
ServiceProtectionAnalyst
“Service Protection Analyst at Evelyn Partners. Skills: Release Management, Service Transition, Operational Governance. Support release coordination. Execute releases”
What You'll Achieve.
Improve service performance; Ensure operational readiness; Mitigate risks; Comply with standards; Protect live service stability
Industry & Context.
Risk assessment; Analytical skills; Data interpretation
What They're Looking For.
Must Have
IT Service Management experience, Release Management experience, Service Transition experience, ITIL practices understanding, Risk assessment ability, Structured challenge application, Governance decisions support, Multi-system environments experience, Multi-vendor environments experience, Analytical skills, Data interpretation skills, Data presentation skills, Effective communication skills, Stakeholder coordination skills
Nice to Have
ITIL Foundation v4, Further ITIL qualifications
What You'll Do.
Support release coordination
Validate release readiness criteria
Escalate release issues
Support structured release cycles
Support post-release validation
Support early life support
Contribute to reducing incidents
Contribute to reducing rework
Support onboarding new services
Support major changes into BAU
Ensure operational readiness criteria met
How You'll Work.
Team & Collaboration
Cross-functional teams; Stakeholder coordination
Communication Scope
Stakeholder coordination
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