Evelyn Partners
Wealth Management
ServiceProtectionAnalyst
“Service Protection Analyst at Evelyn Partners. Skills: Release Management, Service Transition, Operational governance. Support release coordination. Support release execution”
What You'll Achieve.
Protect live service stability; Improve service performance
Industry & Context.
Risk assessment; Root cause analysis
What They're Looking For.
Must Have
IT Service Management experience, Release management experience, Service transition experience, Change advisory board experience, Assess risk, Apply structured challenge, Support governance decisions, Multi-system environments, Multi-vendor environments, Analytical skills, Interpret data, Present data for decision making, Effective communication skills, Stakeholder coordination skills
Nice to Have
ITIL Foundation v4, Further ITIL qualifications
What You'll Do.
Support release coordination
Support release execution
Validate release readiness criteria
Escalate release risks
Support structured release cycles
Support post-release validation
Support early life support
Contribute to reducing incidents
Contribute to reducing rework
Support onboarding of new services
Support onboarding of major changes
Ensure operational readiness criteria met
How You'll Work.
Team & Collaboration
Across multiple systems; Across multiple vendors
Communication Scope
Present data
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