Evelyn Partners

Wealth Management

ServiceProtectionAnalyst

£35–50k ~AI est. Liverpool, United Kingdom FULL TIME Remote Friendly
The Brief

“Service Protection Analyst at Evelyn Partners. Skills: Release Management, Service Transition, Change Advisory Board, Operational governance. Support coordination of releases. Support execution of releases”

What You'll Achieve.

Improve service performance

Industry & Context.

Wealth Management
Problems you'll solve

Risk assessment; Structured challenge

What They're Looking For.

Must Have

IT Service Management experience, ITIL experience, Change experience, Release experience, Transition experience, Understanding of ITIL practices, Understanding of service lifecycle governance, Assess risk, Apply structured challenge, Support governance decisions, Experience in multi-system environments, Experience in multi-vendor environments, Analytical skills, Interpret data, Present data for decision making, Effective communication skills, Stakeholder coordination skills

Nice to Have

ITIL Foundation v4, Further ITIL qualifications

What You'll Do.

Support coordination of releases

Support execution of releases

Validate release readiness criteria

Escalate release risks

Escalate release issues

Track release dependencies

Escalate release dependencies

Support structured release cycles

Support post-release validation

Support early life support

Contribute to reducing incidents

Contribute to reducing rework

Support onboarding of new services

Support onboarding of major changes

Ensure operational readiness for new services

Ensure operational readiness for major changes

How You'll Work.

Team & Collaboration

Cross-functional teams; Stakeholder coordination

Communication Scope

Present data

Free ATS check

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