Evelyn Partners
Financial Services
ServiceProtectionAnalyst
“Service Protection Analyst at Evelyn Partners. Skills: Service protection, Release management, Service transition. Support release coordination. Support release execution”
What You'll Achieve.
Improve service performance; Ensure operational readiness; Mitigate risk; Ensure compliance; Protect live service stability
Industry & Context.
Risk assessment; Troubleshooting
What They're Looking For.
Must Have
IT Service Management experience, Change, Release, or Transition experience, Assess risk, Apply structured challenge, Support governance decisions, Multi-system, multi-vendor environments experience, Analytical skills, Interpret and present data, Effective communication skills, Stakeholder coordination skills
Nice to Have
ITIL Foundation v4, Further ITIL qualifications
What You'll Do.
Support release coordination
Support release execution
Validate release readiness criteria
Escalate release risks
Support structured release cycles
Support post-release validation
Support early life support
Contribute to reducing incidents
Contribute to reducing rework
Support onboarding of new services
Support onboarding of major changes
Ensure operational readiness criteria met
How You'll Work.
Team & Collaboration
Cross-functional teams; Multi-system environments; Multi-vendor environments
Communication Scope
Present data
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