Lucid Motors
ServicePartsAdvisor
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Service Parts Advisor at Lucid Motors. Skills: Parts inventory management, Parts operations, Customer satisfaction. Manage parts inventory. Anticipate business needs”
What You'll Achieve.
Provide highest level of customer satisfaction; Maximize return on investment; Optimize operations; Achieve and maintain a high First Time Fill Rate
Industry & Context.
Make timely decisions
Willingness to obtain forklift certification, Ability to lift 50 lbs, Standing, walking, and bending for extended periods, Full-time, including weekends or extended hours, Willingness to complete Lucid provided CPR training, Valid driver’s license, No driver's license suspensions within past year, Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years, Successfully complete Lucid Training upon hire
What They're Looking For.
Must Have
2 – 5 years of experience as a Service Parts Advisor, Proficiency in parts catalog search, Ability to work independently, Ability to make timely decisions, Ability to use basic computer applications, Ability to learn proprietary DMS software, Ability to lift 50 lbs, Standing, walking, and bending for extended periods, Full-time, including weekends or extended hours, Valid driver’s license, No driver's license suspensions within past year, Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years
Nice to Have
AAS in Automotive Technology or Business Management, Equivalent work experience, Knowledge of HV systems, Knowledge of LV systems, Knowledge of EV powertrains, Start-up experience, Previous OEM Parts training
What You'll Do.
Manage parts inventory
Anticipate business needs
Address business needs
Maintain inventory control system
Perform perpetual inventories
Perform annual inventories
Order special-order parts
Stock parts efficiently
Manage parts transfers
Generate parts estimates
Stay up to date on part revision changes
Refresh local inventory
Achieve high First Time Fill Rate
Maintain high First Time Fill Rate
Organize parts warranty returns
Oversee parts warranty returns
Interpret automotive terminology
Understand automotive terminology
Perform efficient part searches
Allow for precise parts ordering
Promote sales of accessories
How You'll Work.
Team & Collaboration
Internal fleet vehicles; Service center operations
Communication Scope
Customer service skills
Full Job Description
Leading the future in luxury electric and mobility At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience. Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you. The Service Parts Advisor (back counter) position will oversee parts operations within the service center to provide the highest level of customer satisfaction while maximizing return on investment through parts inventory management. The Parts Advisor is an integral part of service center operations focused on parts efficiency to support seamless operations. The Role Effectively manage parts inventory by anticipating and addressing business needs to optimize operations Maintains an accurate and effective parts inventory control system that includes perpetual and annual inventories Order inventory and special-order parts for repairs Receive parts orders and stock them efficiently in designated storage area or assigned bins Effectively manages parts transfers from one Lucid Service location to another if applicable Generates parts estimates for customers, insurance companies or internal fleet vehicles to be sold by service advisor Stay up to date on latest part revision changes and refresh local inventory accordingly Achieve and maintain a high First Time Fill Rate (FTFR
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