Haier Europe
ServicePartnerManager
“Service Partner Manager at Haier Europe. Skills: managing the relationships, scale, capabilities, compliance and performance of our external field based Authorised Service Agent network, leading and managing selected projects. managing the relationships, scale, capabilities, compliance and performance of our external field based Authorised Service Agent network to ensure the business has the white goods appliance repair capacity, skills and geographic coverage to fulfil white goods appliance rep”
What You'll Achieve.
achieving Haier’s goal of having a reputation as the number one after sales white goods service provider; ensure the business has the white goods appliance repair capacity, skills and geographic coverage to fulfil white goods appliance repair demand; ensure that the Authorised Service Agents deliver a high quality, responsive repair service; support continuous improvement in the efficiency and effectiveness of both directly employed Field Service Engineers and Authorised Service Agents; ensuring high levels of customer satisfaction
Industry & Context.
willing to travel
What They're Looking For.
Must Have
full, valid driving license
What You'll Do.
managing the relationships
compliance and performance of our external field based Authorised Service Agent network to ensure the business has the white goods appliance repair capacity
skills and geographic coverage to fulfil white goods appliance repair demand
motivating and empowering field based teams to ensure that the Authorised Service Agents deliver a high quality
responsive repair service
leading and managing selected projects
to support continuous improvement in the efficiency and effectiveness of both directly employed Field Service Engineers and Authorised Service Agents
How You'll Work.
Team & Collaboration
cross-functional coordination
Communication Scope
communication skills
Process & Methodology
leading and managing selected projects
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