ServiceOrderManagementSr.Specialist

Demonstrable experience within sales & service order administration, Proven ability to collaborate with key stakeholders, Working experience on SAP and ServiceMax, Overall understanding and experience relating to the end-to-end Service processes across Aftermarket and Service Delivery, Demonstrable experience of continuous improvement and the Living Lean principles, A high level of attention to detail, Demonstrate a collaborative approach by working openly with others both internally and externally to achieve overall customer satisfaction, Strong analytical and problem-solving skills, Strong oral and written communication skills both technical and user focused, Self-motivated and pro-active and able to work on own initiative without close supervision, Ability to train & mentor others, The ability to make good judgements using the information available and making effective timely decisions in line with the business processes, Responsible for executing tasks within workstream ensuring systems requirements are actively maintained in SAP & ServiceMax, Responsible for executing the Service Back Office strategy & working to the continuous improvement plan (CIP), Ensure internal or external customers’ requirements are delivered on time to promise, Manage and resolve all service requirements relative to workstream to ensure customer and business commitments can be achieved