LVT

ServiceOperationsManager

American Fork, Utah, United States
The Brief

“Service Operations Manager at LVT. Skills: Process engineering, Data analysis, Strategic planning, Cross-functional leadership. Lead strategic initiatives. Own planning, forecasting & operational intelligence”

What You'll Achieve.

Improve revenue predictability; Improve pipeline efficiency; Improve customer expansion; Improve operational scalability; Ensure data-backed efficiency; Ensure predictable quality; Ensure long-term operational excellence; Drive measurable performance improvements

Industry & Context.

Problems you'll solve

Business diagnosis; Problem solving; Root cause analysis

Eligibility Requirements

Register with the state of Utah as an Alarm Agent, Federal background check/fingerprinting, Pass a drug screening, Pass a background check, Authorized to work in the U.S.

What They're Looking For.

Must Have

6-10+ years in Business Operations, Revenue Operations, Service Operations, GTM Strategy, FP&A, Service Operations, Data Analytics, or a similarly analytical operating role, Proven ownership of complex cross-functional programs, Ability to connect operational analysis to company strategy, revenue growth, GTM efficiency, capacity planning, customer experience, and resource allocation decisions, Expert-level Excel or Google Sheets skills, Experience building forecasting, scenario planning, capacity, funnel, and multi-variable models, Experience designing scalable processes, handoffs, escalation paths, accountability frameworks, reporting workflows, and operating rhythms with measurable business outcomes, Ability to diagnose complex business problems using funnel analysis, cohort analysis, trend analysis, segmentation, forecasting, process analysis, and root cause analysis, Ability to translate complex analysis into clear narratives, business cases, recommendations, and tradeoff discussions for senior leaders and cross-functional stakeholders, Judgment on prioritization, execution feasibility, stakeholder alignment, rollout planning, training, adoption tracking, and iteration, Scrappy, independent, and highly accountable, Bias toward building durable systems, documentation, templates, and processes

Nice to Have

BI experience in tools like Tableau, Looker, or similar platforms

What You'll Do.

Lead strategic initiatives

forecasting & operational intelligence

Support annual & quarterly planning

Build scalable operating frameworks

Drive cross-functional execution & change management

How You'll Work.

Team & Collaboration

Partner with Data, Finance, IT, and GTM Systems; Align cross function teams and stakeholders

Communication Scope

Executive communication; Influence

Process & Methodology

Own complex, cross-functional projects

Free ATS check

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