Company

HVAC Service

ServiceManager

$90–115k Norwalk, Connecticut, United States FULL TIME
The Brief

“Service Manager. Skills: Customer experience, Operations management, Team leadership. Ensure every job gets on the board. Ensure every customer gets a great experience”

What You'll Achieve.

Ensure great customer experience; Capture every dollar

Industry & Context.

HVAC Service

What They're Looking For.

Must Have

Operational heartbeat of service departments, Connective tissue between customer experience, scheduling, technicians, and financial close, Owns people side (coaching, performance, team development), Owns operational side (scheduling, AR, job batching, commissions)

What You'll Do.

Ensure every job gets on the board

Ensure every customer gets a great experience

Ensure every dollar gets captured

Manage technician performance

Develop service teams

Manage accounts receivable

How You'll Work.

Team & Collaboration

Customer experience; Scheduling board; Technician team; Financial close process

Free ATS check

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