Hy-Vee
Retail
ServiceManager
“Service Manager at Hy-Vee. Skills: Customer service, Employee supervision, Merchandise management. Provide prompt, efficient, friendly customer service. Supervise and coordinate employee activities”
Industry & Context.
Solve practical variety of variables; Limited interpret instructions
Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects., Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision., Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions., Exposed to dust, noise, and temperature extremes., Possible equipment movement electrical shock, and exposure to chemicals and solvents., Fast paced work environment., Authorized to purchase merchandise and supplies and order repairs on equipment., Has access to confidential information which may include pricing, sales reports, profit and loss reports, and wages., Employment is contingent upon the successful completion of a pre employment drug screen.
What They're Looking For.
Must Have
Must be 18+
Nice to Have
Two years or more of similar or related work experience
What You'll Do.
friendly customer service
Supervise and coordinate employee activities
Maintain a positive atmosphere
Greet and speak to customers
Assist customers with product location
Answer telephone promptly
Plan and adjust work schedules
Assign employees to duties
Formulate pricing philosophies
Ensure proper customer service
Evaluate employee performance
Train and enforce safety procedures
Work safely to prevent injuries
retrieve managerial data
Verify merchandise delivery
Train workers in store policies
Ensure compliance with policies
Determine display locations
Assist in solving job performance problems
Explain store services
Understand store accounting basics
Maintain hygiene and dress guidelines
Adhere to company policies
Report to work on time
How You'll Work.
Team & Collaboration
Maintain positive employee relations; Confers with employees; Daily contact with employees
Communication Scope
Ability to interview; Provide basic follow technical manuals; Increased contact with people
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