Hy-Vee
ServiceManager
“Service Manager at Hy-Vee. Skills: Customer service, Employee supervision, Merchandise management. Provide prompt, efficient, friendly customer service. Supervise and coordinate employee activities”
Industry & Context.
Solve practical variety of variables; Assist in solving problems affecting job performance
Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects., Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision., Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions., Exposed to dust, noise, and temperature extremes., Possible equipment movement electrical shock, and exposure to chemicals and solvents., Fast paced work environment., Pre employment drug screen
What They're Looking For.
Must Have
Must be 18+
Nice to Have
Two years or more of similar or related work experience preferred
What You'll Do.
friendly customer service
Supervise and coordinate employee activities
Maintain a positive atmosphere
Greet and speak to customers
Assist customers with product needs
Answer telephone promptly
Act as a leader and role model
Plan and adjust work schedules
Assign employees to duties
Ensure duties are completed
Formulate pricing philosophies
Ensure proper customer service
Address customer issues
Evaluate employee performance
Train and enforce safety procedures
Work safely to prevent injuries
Verify merchandise delivery
Ensure merchandise quality
Train workers in policies
Ensure compliance with policies
Determine display locations
Ensure product quality and quantities
Assist in solving job performance problems
Explain store services
Understand store accounting basics
Maintain personal hygiene and dress
Adhere to company policies
Report to work on time
How You'll Work.
Team & Collaboration
Work with employees to solve problems; Confers with employees
Communication Scope
Communicate with customers; Communicate with employees; Communicate with suppliers/vendors; Communicate with general public; Communicate with regulatory agencies
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