ServiceManager

Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team. We’re seeking a Service Manager to join our operations team at our 225 Liberty/Downtown location. What You’ll Do: The Service Manager is responsible for ensuring the success of all programs, while maintaining a profitable operation and high-quality products and service levels. The Service Manager is expected to share ideas to promote business, reduce employee turnover, maintain revenue and payroll budgets, and meet budgeted productivity while keeping quality consistently high. Supervise and set up the culinary service in a quick and efficient manner to participants and ensure that it follows The Program Execution Order Supervise the service team and support staff, including setup, utilities, maintenance, and security Coordinate culinary service between the culinary team and the service team Keep the culinary informed of accurate counts Review menu/service with production and culinary teams Enforce all rules and regulations, and ability to carry out all safety and emergency programs Monitor all beverage consumption Follow all health and safety regulations and ensure the sanitation and cleanliness of service areas What We Look For: Minimum of 2 or more years of progressive experience in a conference center or a related field Previous supervisory responsibility preferred Strong knowledge of service standards, and different service types Knowledge of food and beverage preparation techniques, health department rules and regulation