Bridgestone Retail Operations
Automotive Retail
ServiceManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Service Manager at Bridgestone Retail Operations. Skills: Customer service, Team leadership, Sales facilitation. Assign and schedule work duties. Serve all automotive service needs”
What You'll Achieve.
Optimize revenue generation; Enhance efficiency; Ensure seamless store operations
Industry & Context.
Problem solving
Test drive customer vehicles
What They're Looking For.
Must Have
High School Diploma or equivalent, 4 years of auto service technical experience, 1 year of service manager or service writer experience, Problem solving customer complaints, Manage inventory, scheduling, equipment maintenance, Lead and coach others, Recruit and select technicians, Valid automotive driver's license
Nice to Have
2 year degree or equivalent
What You'll Do.
Assign and schedule work duties
Serve all automotive service needs
Oversee hiring and training
Ensure high teammate retention
Maintain compliance with quality standards
Ensure exceptional customer satisfaction
Manage all aspects of customer interactions
Serve as primary point of contact
Develop understanding of business operations
Ensure seamless store operations
Drive sales through customer interactions
Facilitate communication between back and front
Provide insights to front of shop
How You'll Work.
Team & Collaboration
Liaison between technicians and customers
Communication Scope
Customer communication; Interpersonal skills
Full Job Description
# _**Company Overview**_ Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. # **_Job Category_** Retail # _**Position Summary**_ Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment. ___ **Bridgestone is committed to fair and lawful compensation practices. All employees receive pay that meets or exceeds the applicable minimum wage requirements.** ___ # _**Responsibilities**_ * Assig
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