Bridgestone Retail Operations
Retail
ServiceManager
“Service Manager at Bridgestone Retail Operations. Skills: Sales, Customer service, Team management. Assign and schedule work duties. Serve automotive service needs”
What You'll Achieve.
Ensure exceptional customer satisfaction; Ensure exceptional customer retention
Industry & Context.
Customer complaints
What They're Looking For.
Must Have
High School Diploma or equivalent, 4 years auto service technical experience, 1 year service manager or writer experience, Valid automotive driver's license
Nice to Have
2 year degree or equivalent
What You'll Do.
Assign and schedule work duties
Serve automotive service needs
Oversee hiring and training
Ensure high teammate retention
Maintain compliance with quality standards
Ensure exceptional customer satisfaction
Manage customer interactions
Serve as primary point of contact
Develop understanding of business operations
Ensure seamless store operations
Drive sales through customer interactions
Facilitate product and service sales
Optimize revenue generation
Provide insights to front of shop
How You'll Work.
Team & Collaboration
Liaison between technicians and customers
Communication Scope
Customer communication
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