Bridgestone Retail Operations
Retail
ServiceManager
“Service Manager at Bridgestone Retail Operations. Skills: Customer service, Team leadership, Automotive repair. Assign and schedule work duties. Serve automotive service needs”
What You'll Achieve.
Exceptional customer satisfaction; Customer retention; High teammate retention; Compliance with quality standards; Seamless store operations; Optimizing revenue generation
Industry & Context.
Problem solving - customer complaints
What They're Looking For.
Must Have
4 years of auto service technical experience, 1 year of service manager or service writer experience, Problem solving - customer complaints, Aptitude to manage inventory, scheduling, equipment maintenance, Capacity to lead and coach others, Teammate and customer/communication skills, Ability to recruit and select technicians, Willingness to continue education and remain current in automotive repair issues, Must have valid automotive driver's license
Nice to Have
2 year degree or equivalent
What You'll Do.
Assign and schedule work duties
Serve automotive service needs
Oversee hiring and training
Ensure high teammate retention
Maintain compliance with quality standards
Ensure customer satisfaction and retention
Manage customer interactions
Develop understanding of business operations
Drive sales through customer interactions
Provide insights to front of shop
How You'll Work.
Communication Scope
Customer/communication skills
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