Kyndryl
ServiceManagementLead/SRE
Neural analysis suggests this role is
optimal for Lead candidates.
“Service Management Lead/ SRE at Kyndryl. Skills: Site Reliability Engineering, Service Management, Cloud Platforms, System Reliability. Ensure reliability. Ensure resiliency”
Industry & Context.
Tackle complex problems
What They're Looking For.
Must Have
10+ years operational management, Incident management experience, Escalations experience, Design application monitoring, Implement application monitoring, Implement strategies to cap operations load, Handle overflow using tooling, Define service level indicators, Define service level objectives, Solution design enterprise environment, Windows server experience, Linux server experience, UNIX experience, Storage experience, Hyperscaler Cloud experience, Public cloud platforms experience, Data format experience, Scripting languages experience, Bash experience, PowerShell experience
Nice to Have
BS degree in Computer Science, BS degree in Engineering, Expertise with Ansible, Expertise with Terraform, Expertise with Python, Experience with distributed technologies, Experience with dynamic resource management frameworks, Kubernetes experience, Expertise in leveraging open-source tooling, Prometheus expertise, Grafana expertise, Loki expertise
What You'll Do.
Drive continuous improvement
Deliver exceptional service
Analyze business needs
Tackle complex problems
Provide strategic advice
Provide strategic designs
Maintain robust systems
Build trusted relationships
Partner with customers
Identify operational issues
Mitigate operational issues
Implement cutting-edge tools
Gather platform feedback
How You'll Work.
Team & Collaboration
Talented team of professionals; Stakeholders; Business teams; Development teams; DevSecOps teams; Operations teams
Full Job Description
**Who We Are** At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. **The Role** Join us as a Site Reliability Engineer (SRE) and embark on an exciting journey of ensuring reliability, resiliency, and innovation in our information systems and ecosystems. As an SRE at Kyndryl, you'll be at the forefront of driving continuous improvement and delivering exceptional service to our customers. Your role goes beyond traditional engineering, as you'll have the opportunity to analyze business needs, tackle complex problems, and provide strategic advice and designs. You'll be involved in every stage of the software lifecycle, from building and testing to deploying changes and maintaining robust systems. We're looking for a true visionary who can think strategically and help shape the future of our services. Your expertise in building trusted relationships with customers and partnering with them for success will be instrumental in driving our growth. As an SRE, you'll have the unique opportunity to work on end-to-end services, spanning customer sites and platforms. Collaboration and proactivity are key as you work alongside a talented team of professionals, eager to make a difference. You'll embrace an entrepreneurial mindset, taking ownership of your responsibilities and constantly seeking innovative solutions. With an unwavering focus on quality, robustness, and security, you'll be a driving force in implementing cutting-edge tools that enhance our operations, improve reliability, and gather valuable feedback on our
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