Kone
ServiceFieldTrainer
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Service Field Trainer at Kone. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Train and coach field operatives in the training centre and/or on site. Maintain connections with other trainers within KONE to share best practices and to understand current and future trends”
What You'll Achieve.
ensure consistent operational excellence
Industry & Context.
Analyse performance to plan, recommend and implement corrective actions
Applicants must either be a permanent resident or citizen of Australia or a citizen of New Zealand to apply for this position
What They're Looking For.
Must Have
Electrical license required, Experience working within the lift and escalator industry
What You'll Do.
Train and coach field operatives in the training centre and/or on site
Maintain connections with other trainers within KONE to share best practices and to understand current and future trends
Analyse performance to plan
recommend and implement corrective actions
Support and actively participate in new employee induction
site inspections and audits
Include local requirements in global instructions and training content to match the local needs
Support competence development surveys
assessments and other ways to find out the competence development needs
Participate in the incident or severe near miss investigations together with the Safety Manager
How You'll Work.
Team & Collaboration
Maintain connections with other trainers within KONE to share best practices and to understand current and future trends; Support and actively participate in new employee induction, site inspections and audits; Participate in the incident or severe near miss investigations together with the Safety Manager; Build rapport with operatives and stakeholders to become a trusted advisor
Communication Scope
excellent communicator; influencer
Full Job Description
* **Great benefits and remuneration** * **Work with industry-leading products and technology** * **Join a global organisation with a strong focus on training, safety and quality** **At KONE, we bring buildings to life.** Look around and you’ll see KONE in buildings everywhere. Through our technical expertise and digital connectivity, we provide an essential service to communities around the world – keep people moving no matter what. **Our work will take you in different directions.** We’re looking for a **Field Trainer** to join our **Service Operations Training** **team** in **Brisbane, QLD**. This person will deliver high‑quality training, support frontline teams, and ensure consistent operational excellence. **What will you be doing?** * Train and coach field operatives in the training centre and/or on site. * Maintain strong connections with other trainers within KONE to share best practices and to understand current and future trends. * Analyse performance to plan, recommend and implement corrective actions. * Support and actively participate in new employee induction, site inspections and audits. * Include local requirements in global instructions and training content to match the local needs. * Support competence development surveys, assessments and other ways to find out the competence development needs. * Participate in the incident or severe near miss investigations together with the Safety Manager. * Build rapport with operatives and stakeholders to become a trusted advisor. **What are we looking for?** * A passion for learning and helping others grow and achieve their goals. * Experience working within the lift and escalator industry. * Electrical license required. * Comfortable and confident delivering training in person or virtually. * Highly organised, resilient and ability to work under pressure whilst managing multiple demands. * Stakeholder management – excellent communicator and influencer. * Good computer skills. **There’s so much more to KONE th
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