ADT

Security

ServiceEngineer-Security

£35–55k ~AI est. United Kingdom FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Service Engineer - Security at ADT. Skills: Security Systems, Customer Service. Service Security Systems. Provide exceptional customer service”

Industry & Context.

Security
Problems you'll solve

Identify and rectify problems

Eligibility Requirements

Paid travel time, Optional overtime, Generous callout payments, Company vehicle, Tools, Uniform, PPE, Ability to lift, Climb ladders

What They're Looking For.

Must Have

Experience within Fire & Security industry, Driving license, Ability to lift and climb ladders, Previous customer facing experience

Nice to Have

Hold current relevant qualifications, 18th edition/ NVQ/ City and GuildsTEC/FIA

What You'll Do.

Service Security Systems

Provide exceptional customer service

Identify and rectify problems

Provide excellent Customer Service

Establish and maintain relationships

Service appropriate devices

Work safely and responsibly

Manage time efficiently

Prioritise jobs correctly

Complete Engineer work reports

Complete handover certificates

Complete checklist as appropriate

How You'll Work.

Communication Scope

Handover certificates

Full Job Description

_Service Engineer - Security_ _Why join our ADT team?_ We have created the perfect platform for you to progress your career with ADT, with a range of opportunities available. As well as an excellent career progression, you will get:- * 💰 Competitive salary * ⏱️ Paid travel time and optional overtime * ⏱️Generous callout payments – best in the industry! * 💸 Engineer commission scheme & Sales referral incentives * 🚗 Company vehicle, tools, uniform, PPE – everything you need to succeed * 🏖️ 25 days holiday + bank holidays (Option to buy extra days in our holiday purchasing scheme) * 💷 Pension matched up to 7% * 🧠 Ongoing training and access to our Engineering Career Ladder * 🏆 Recognition programmes and long-service culture (20+ years average!) * 👥 Staff referral bonus – up to £2,000 * Professional Development - We are committed to investing in our team's growth. As part of this role, you'll have access to fully funded levy-supported qualifications, enabling you to gain nationally recognised certifications while you work. _What you will do_ Our Service Engineers are involved in servicing Security Systems i.e. Intruder Alarms, Access Control systems and CCTV Systems. The successful engineer will service Security Systems to the relevant industry standards, providing exceptional customer service with industry leading technical knowledge. We are looking for engineers who have the ability to identify and rectify problems before they occur. This is a fantastic opportunity for a time served Engineer to work within a high performing team, focusing on a geographical region. We offer our engineers the opportunity to work for a market leading brand, with incomparable career opportunities. _How you will do it_ * Provide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers. * To Service the appropriate devices, working safely and responsibly to

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