ADT
Security
ServiceEngineer-Security
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Service Engineer - Security at ADT. Skills: Security Systems, Customer Service, Technical Knowledge. Servicing Security Systems i. e. Intruder Alarms, Access Control systems and CCTV Systems. Service Security Systems to the relevant industry standards”
Industry & Context.
Ability to identify and rectify problems before they occur
Ability to lift and climb ladders
What They're Looking For.
Must Have
Experience within Fire & Security industry, Driving license, Ability to lift and climb ladders, Had or have previous experience working in a customer facing environment
Nice to Have
Hold current relevant qualifications to the industry i. e. 18th edition/ NVQ/ City and GuildsTEC/FIA
What You'll Do.
Servicing Security Systems i. e. Intruder Alarms
Access Control systems and CCTV Systems
Service Security Systems to the relevant industry standards
Providing exceptional customer service with industry leading technical knowledge
Identify and rectify problems before they occur
Provide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers
establishing and maintaining effective relationships with customers
Service the appropriate devices
working safely and responsibly to avoid injuries
and the loss of unused materials
Ensuring your time is managed efficiently and jobs are prioritised correctly
Correctly complete Engineer work reports
handover certificatesSIA Certificates or checklist as appropriate
Full Job Description
**_Service Engineer - Security Why join our ADT team? _** We have created the perfect platform for you to progress your career with ADT, with a range of opportunities available. As well as an excellent career progression, you will get:- * 💰 Competitive salary * ⏱️ Paid travel time and optional overtime * 💸 Engineer commission scheme & Sales referral incentives * 🚗 Company vehicle, tools, uniform, PPE – everything you need to succeed * 🏖️ 25 days holiday + bank holidays (Option to buy extra days in our holiday purchasing scheme) * 💷 Pension matched up to 7% * 🧠 Ongoing training and access to our Engineering Career Ladder * 🏆 Recognition programmes and long-service culture (20+ years average!) * 👥 Staff referral bonus – up to £2,000 * Professional Development - We are committed to investing in our team's growth. As part of this role, you'll have access to fully funded levy-supported qualifications, enabling you to gain nationally recognised certifications while you work. **_What you will do_** Our Service Engineers are involved in servicing Security Systems i.e. Intruder Alarms, Access Control systems and CCTV Systems. The successful engineer will service Security Systems to the relevant industry standards, providing exceptional customer service with industry leading technical knowledge. We are looking for engineers who have the ability to identify and rectify problems before they occur. This is a fantastic opportunity for a time served Engineer to work within a high performing team, focusing on a geographical region. We offer our engineers the opportunity to work for a market leading brand, with incomparable career opportunities. **_How you will do it_** * Provide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers. * To Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the
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