Rentokil Initial Group
ServiceDriver/CustomerDeliveryRepresentative
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Service Driver/ Customer Delivery Representative at Rentokil Initial Group. Skills: Customer service, Delivery. Service customer sites. Install units/products”
What You'll Achieve.
Meet company performance targets
Industry & Context.
Problem solving
On call allowance
What They're Looking For.
Must Have
Full clean Irish/ EU Driving License, Ability to work and prioritise workload within deadlines, Excellent communication skills both written and verbal, Commitment to delivering excellent customer service, Good eye for detail with a high level of accuracy, Ability to use own initiative, Positive ‘can do’ attitude
What You'll Do.
Service customer sites
Install units/products
Collect units/products
Exchange units/products
Identify opportunities for additional sales
Meet company performance targets
Drive and deliver all customer service requests
Provide regular updates and feedback to service management
Ensure all stock and services supplied to the
Contribute to route solutions for new customer service
Adhere to company Health and Safety policies
Ensure the customers’ expectations are always met or
How You'll Work.
Communication Scope
Written communication; Verbal communication
Full Job Description
**Position: Service Driver/ Customer Delivery Representative** **Location: Enniscorthy / Wexford Town** **Contract: Permanent, Full Time** **Salary: €29,350 starting salary with OTE of €32,500** **A day in the life of an Initial Customer Delivery Representative:** Your working day starts at home, and finishes at home. Every day you will be required to service a cross section of customers where you will be expected to use your problem solving skills to determine the most effective solution. Also to carry out services as required at customer sites, install, fit, collect and exchange units/products thereby ensuring excellent service at all times and where appropriate, identify opportunities for additional sales and meet company performance targets. _**Essential Duties & Responsibilities**_ * Drive and deliver all customer service requests in a professional and appropriate manner. * Provide regular updates and feedback to service management of customer service requests and other related information to ensure customer service expectations are achieved. * Ensure all stock and services supplied to the customer are suitable and appropriate. * Contribute to route solutions for new customer service requirements. * Adhere to company Health and Safety policies. * Ensure the customers’ expectations are always met or exceeded. **Requirements** To be considered for the **Customer Delivery Representative** position you will Ideally have the following; * A full clean Irish/ EU Driving License. * Ability to work and prioritise workload within deadlines. * Excellent communication skills both written and verbal. * Strong commitment to delivering excellent customer service. * Good eye for detail with a high level of accuracy. * Ability to use own initiative and have a positive ‘can do’ attitude. **Benefits** * A competitive salary package * Company Vehicle & fuel card * Long Service Awards * Uniforms and Equipment * Progression Opportunities * 4 weeks annual leave increasing to 5 weeks
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