Link Solutions, Inc.
Technology
ServiceDeskTechnician(IntermediateLevel)
“Service Desk Technician (Intermediate-Level) at Link Solutions, Inc.. Skills: Tier II support, Hardware support, Software support. Provide Tier and Tier II technical support. Recommend system modifications”
What You'll Achieve.
Protect national security
Industry & Context.
Troubleshooting complex problems
U. S. citizen, Active DoW Top Secret Clearance, Non-remote, Relocation incentive available
What They're Looking For.
Must Have
U.S. citizen, Active DoW Top Secret Clearance, BAS Degree in Computer Science, Two (2+) years of experience, Five (5+) years of relevant experience, IAT Level II Certification, Experience creating documentation, Proficiency with Microsoft Office
Nice to Have
Microsoft 365 Certified: Endpoint Administrator Associate, Experience creating documentation, Experience working in DoD environment, Problem solver and troubleshooter, Self-starter requiring minimal supervision, Excellent communication skills, Excellent organizational skills, Attention to detail, Ability to prioritize, Manage multiple tasks
What You'll Do.
Provide Tier and Tier II technical support
Recommend system modifications
Route and escalate requests
network services teams
software systems engineering teams
application development teams
How You'll Work.
Team & Collaboration
Professionally diverse team; Network services teams; Software systems engineering teams; Application development teams
Communication Scope
Written communication; Oral communication
Applying for this Service Desk Technician (Intermediate-Level) role?
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