ServiceDeskTechnician

## Description COMPANY DESCRIPTION:  Forbright is a nationwide full-service bank and commercial lender focused on helping to build a brighter future for our clients and the communities we serve. Forbright is committed to exceptional client service by providing seamless, innovative personal banking services to depositors and creative financing solutions to visionary middle market businesses and investors in healthcare, technology, financial services, real estate, and other industries.    COMPANY CULTURE:  We are a dynamic, high energy, fun, and fast-paced organization that has an exciting growth trajectory, meaningful mission, and embedded responsible practices into our daily interactions. We offer our team members a culture of collaboration, inclusion, flexibility, recognition, and giving back. We look to hire individuals that are passionate about our mission, and who are motivated, customer and results-oriented, innovative, adaptable, and thoughtful.   COMPANY MISSION:  We are a mission-driven institution. We operate a sound dynamic institution that is well capitalized, liquid, profitable and uses best practices to manage risk and assure compliance with laws and regulations. We use Forbright’s capital, capabilities, innovation, and expertise to help our clients succeed and contribute broadly to building a brighter future.  ## DUTIES AND RESPONSIBILITIES Execute across all operational activities of the IT department Support the strategic direction and the design of all technology, infrastructure, software, and communications and networking systems, including the implementation and integration of external and internal business processing systems and applications Administer Microsoft systems, including but not limited to, cloud-based systems, Active Directory, Office365, Azure, and Mobile MDM Provide help desk support including ticket management Primary resource for desktop and application software support Lead Technicians for daily systems checklists Administrator an