ServiceDeskLevel1Analyst

Join DYOPATH as a Service Desk Level 1 Analyst Are you passionate about helping people solve tech challenges and keeping their day running smoothly? DYOPATH is looking for a Service Desk Level 1 Analyst who loves problem-solving, thrives in a fast-paced environment, and is committed to delivering exceptional customer service. Why You’ll Love Working Here Purpose with Passion – Join a company whose L.O.V. E. philosophy—Living Our Values Every Day—turns everyday work into meaningful impact. Grow Associate or Bachelor’s degree in Computer Science or related field preferred. Professional certifications (or working toward): HDI Support Center Analyst (HDI-SCA) ITIL Foundation Microsoft 365 Certified: Fundamentals Experience & Skills 1–2 years in a technical support role, preferably in a service desk environment. Strong customer service skills with the ability to explain technical solutions clearly. Proficiency in Windows OS, Microsoft Office suite, and basic network troubleshooting. Familiarity with ITIL or similar service frameworks a plus. Ability to work independently and collaboratively. Excellent problem-solving and multitasking skills. Why This Role Rocks As a Service Desk Level 1 Analyst, you’ll be the hero who keeps users productive and happy. You’ll learn, grow, and become a vital part of a team that values your contributions and invests in your future. Ready to Kickstart Your IT Career? If you’re excited to make a real difference and love solving tech puzzles in a team-first culture, DYOPATH wants you! Apply now to become our next Service Desk Level 1 Analyst This role is open to applicants in Mexico only. Equal Opportunity Employer DYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected charac